Reviews (790)

Overall rating
4.4
Counts per rating level
  • 79% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its user-friendly interface and efficient campaign management. They appreciate the responsive customer support that offers quick solutions and educational help. The automation features and live chat support are particularly noted for enhancing ad campaign efficiency and providing real-time assistance. Merchants credit their increased sales and revenue to these supportive and easy-to-use features.

January 19, 2024

Quick and easy to talk to, despite my bad English. I feel in safe hands. I think people know what they are doing and how to do it. Thanks!

Funny Shop
United Kingdom
4 days using the app
March 16, 2024

It Has Been Excellent So Far

Dominic's Digital Market
Jamaica
About 2 months using the app
December 6, 2023

Minor issues with the catalogue items were fixed very quickly by the support staff. Easy to setup with minimal fuss. Will be good to see how it performs :-)

Velvet Door
Australia
12 days using the app
December 6, 2023

Review after 1 week of use;

Pros:
It's very easy to setup and the interface is very user-friendly. Love it.

Cons:
1-I had an issue with payment on Meta and ads stopped. It's ok but this app deleted all the data on my funnel. Statistics and campaign setup is gone forever!!! It would be great to reactivate and continue from the point where it stopped.
2-I don't know how to track orders generated from this app.

YEM Kitabevi
Türkiye
7 days using the app
March 7, 2024

Highly appreciated by their support and guidance. Fast service and quick responses.

SilkenAura
Pakistan
27 days using the app
July 3, 2024

Perfecto servicio al cliente

ICEFAN™
Mexico
About 1 month using the app
Edited February 17, 2024

My experience with Easy Ads for Facebook Ads has been quite underwhelming. The support provided thus far has been mediocre at best, lacking the professionalism one would expect from a business app.

Firstly, the app itself leaves much to be desired. It doesn't offer as many features as I had hoped for, and I found it to be quite limited in functionality. Additionally, I encountered several bugs while using the app, which only added to my frustration.

Overall, I cannot recommend Easy Ads for Facebook Ads based on my experience. With subpar support and a lackluster app, it falls short of expectations.

In future if this changes in making it a more reliable and user-friendly tool for managing Facebook Ads, with better support, i'll change my review accordingly.

ANIMATEK
Portugal
5 days using the app
Easy Ads replied February 19, 2024

Hi ANIMATEK,

Thank you for your feedback regarding your experience with Easy Ads for Facebook Ads, although we're disappointed to hear that it fell short of your expectations. Providing top-notch support and a seamless user experience is important to us, and we regret any inconvenience you encountered.

Regarding the limitations you faced with our app's features, we understand your frustration. Rest assured, your feedback will be taken into consideration as we continue to improve our services.

As for the bug you encountered, particularly related to frames and backgrounds, we investigated the issue thoroughly. It appears that these issues stem from within the Meta API, affecting various users beyond our app. We promptly reported these bugs to Meta and are actively working on solutions within our control to mitigate their impact on our users.

Thank you for your patience and understanding. We hope to have the opportunity to regain your trust in Easy Ads for Facebook Ads in the future.

Kindest Regards,
Maria Chanaoui
Marketing & Communication Manager
Easy Ads for Facebook Ads

April 8, 2024

App molto intuitiva, grazie sopratutto ad Ouissal che a molta pazienza e mi a aiutato molto per impostare tutto grazie

ROCKYSHOP
Italy
9 days using the app
March 22, 2024

EXCELLENT SUPPORT AND POWERFULL APP, IT FACILITATE YOUR LIFE TO THE MAX BY CREATING CAMPAIGNS IN A MINUTE

Stop & Shop Online
United States
4 days using the app
February 10, 2024

Beginner Friendly and excellent customer support.

Deputy
United States
About 1 month using the app