Reviews (780)

Overall rating
4.4
Counts per rating level
  • 79% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its user-friendly interface, which simplifies setting up and managing Facebook ad campaigns. The customer support, especially from team members like Millenni and Ouissal, is frequently highlighted for being prompt, professional, and friendly. The app's AI and automation features are appreciated for enhancing ad campaign efficiency and boosting sales. Additionally, the support team is noted for providing valuable educational assistance to optimize advertising efforts.

July 9, 2024

BONJOUR

je viens de commencer a utiliser L'application donc j'attends encore les résultats en espérant en tirer positif .

Boutique Beauté & Santé
France
3 months using the app
January 25, 2024

The assistance from the helpdesk was great, with their help and verifying my settings, I managed to connect the pixel and other settings. Thanks a lot

BewaBBewaB™
Germany
29 days using the app
February 29, 2024

thank you for the assistance in setting up the complete add campaign.

TurboVau
India
About 1 month using the app
December 21, 2023

App is working smooth. lets see if it generate sales as it claims.

Sarosh Salman
Pakistan
About 1 month using the app
January 28, 2024

For my experience, it is the best out there! The plugin is well structured and easy to setup! I have started having traffic just few hours after the setup is complete! I totally recommand!

Elktronx
Canada
1 day using the app
January 24, 2024

Customer service and the AI running ads is on another level! Overall the best app to run ads!! <33

HitList™
United States
16 days using the app
March 10, 2024

It is an excellent app and very helpful I got an order from this and I recommend it to everyone

Click N Ship
Pakistan
4 days using the app
January 31, 2024

my fb ads account has a issue with payment thats reason i don't want use it and want uninstall after approve the bill you guy's write no charge in 10 days now its show me have to pay $27.95 usd how is that thing is work explained to me someone

GARDENHILLS.US LTD
United Kingdom
17 days using the app
Easy Ads replied February 2, 2024

Hi GARDENHILLS.US LTD,

Thank you for reviewing Easy Ads for Facebook Ads.

My name is Maria, and I'm the Marketing and Communication Manager at Easy Ads.

I'm sorry for the frustration this charge caused you. ☹️

Please note that you are charged by Shopify, not the app developer, for all Shopify apps.

The app's charge is under a Shopify bill, not a bill with our name.

An app developer cannot access your billing information and, therefore cannot charge you.

With the tools available to us, we can only reverse an existing charge, or approve a refund for one already made.

In your case, we have answered all of your messages via email and you did not view nor respond to any of them.

We even sent you a direct message on Instagram, yet, you have not replied.

Kindly provide us with a screenshot of your bill, as requested in our messages, so we can proceed with refunding you.

Looking forward to hearing back from you.

Best,
Maria Chanaoui
Marketing & Communication Manager
Easy Ads

May 12, 2024

Good Experience

VESTRA
Pakistan
8 days using the app
January 20, 2024

I liked the idea of Easy, as it is very easy and simple. I thank the customer team for their daily efforts and quick response throughout the day.

Smart shopper
Algeria
10 days using the app