Reviews (790)

Overall rating
4.4
Counts per rating level
  • 79% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its user-friendly interface and efficient campaign management. They appreciate the responsive customer support that offers quick solutions and educational help. The automation features and live chat support are particularly noted for enhancing ad campaign efficiency and providing real-time assistance. Merchants credit their increased sales and revenue to these supportive and easy-to-use features.

February 29, 2024

thank you for the assistance in setting up the complete add campaign.

TurboVau
India
About 1 month using the app
January 28, 2024

For my experience, it is the best out there! The plugin is well structured and easy to setup! I have started having traffic just few hours after the setup is complete! I totally recommand!

Elktronx
Canada
1 day using the app
January 24, 2024

Customer service and the AI running ads is on another level! Overall the best app to run ads!! <33

HitList™
United States
16 days using the app
April 21, 2024

I installed the app then the problems started !!! they add some things that get in the way and now they have blocked me. AND GIVE YOU MONEY?????

CTEF
Netherlands
2 days using the app
Easy Ads replied June 10, 2024

Hi CTEF,

Thanks for reviewing the Easy Ads app.

Kindly note that we never blocked you and we can't find any communication history whatsoever from you.

I'm sure this is a miscommunication and we'd love to hear more from you.

Kindly reach out to us via the live chat on our website: easyadsapp.com as all our attempts to contact you via email failed.

Looking forward to hearing back from you.

Best,
The Easy Ads Customer Success Team

April 8, 2024

l'application est user-friendly, facile a suivre. Les explications sur le tutorial sont claires et droit au but. J'attends juste de faire ma première vente.

The fitness yards
Canada
About 1 month using the app
January 20, 2024

I liked the idea of Easy, as it is very easy and simple. I thank the customer team for their daily efforts and quick response throughout the day.

Smart shopper
Algeria
10 days using the app
January 31, 2024

my fb ads account has a issue with payment thats reason i don't want use it and want uninstall after approve the bill you guy's write no charge in 10 days now its show me have to pay $27.95 usd how is that thing is work explained to me someone

GARDENHILLS.US LTD
United Kingdom
17 days using the app
Easy Ads replied February 2, 2024

Hi GARDENHILLS.US LTD,

Thank you for reviewing Easy Ads for Facebook Ads.

My name is Maria, and I'm the Marketing and Communication Manager at Easy Ads.

I'm sorry for the frustration this charge caused you. ☹️

Please note that you are charged by Shopify, not the app developer, for all Shopify apps.

The app's charge is under a Shopify bill, not a bill with our name.

An app developer cannot access your billing information and, therefore cannot charge you.

With the tools available to us, we can only reverse an existing charge, or approve a refund for one already made.

In your case, we have answered all of your messages via email and you did not view nor respond to any of them.

We even sent you a direct message on Instagram, yet, you have not replied.

Kindly provide us with a screenshot of your bill, as requested in our messages, so we can proceed with refunding you.

Looking forward to hearing back from you.

Best,
Maria Chanaoui
Marketing & Communication Manager
Easy Ads

April 22, 2024

Nice customer responds team. Hopping forward to have the experience of easyads

Brain Collection
Ghana
3 days using the app
February 8, 2024

Took me 3 days to set up the free trial but overall the Ai service was helpful. So far so good.

Epic Products
United States
7 days using the app
April 2, 2024

really great it has help me

Wazzi's Wear
Canada
25 days using the app