Reviews (780)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its user-friendly interface, which simplifies setting up and managing Facebook ad campaigns. The customer support, especially from team members like Millenni and Ouissal, is frequently highlighted for being prompt, professional, and friendly. The app's AI and automation features are appreciated for enhancing ad campaign efficiency and boosting sales. Additionally, the support team is noted for providing valuable educational assistance to optimize advertising efforts.
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BONJOUR
je viens de commencer a utiliser L'application donc j'attends encore les résultats en espérant en tirer positif .
The assistance from the helpdesk was great, with their help and verifying my settings, I managed to connect the pixel and other settings. Thanks a lot
thank you for the assistance in setting up the complete add campaign.
App is working smooth. lets see if it generate sales as it claims.
For my experience, it is the best out there! The plugin is well structured and easy to setup! I have started having traffic just few hours after the setup is complete! I totally recommand!
Customer service and the AI running ads is on another level! Overall the best app to run ads!! <33
It is an excellent app and very helpful I got an order from this and I recommend it to everyone
my fb ads account has a issue with payment thats reason i don't want use it and want uninstall after approve the bill you guy's write no charge in 10 days now its show me have to pay $27.95 usd how is that thing is work explained to me someone
Hi GARDENHILLS.US LTD,
Thank you for reviewing Easy Ads for Facebook Ads.
My name is Maria, and I'm the Marketing and Communication Manager at Easy Ads.
I'm sorry for the frustration this charge caused you. ☹️
Please note that you are charged by Shopify, not the app developer, for all Shopify apps.
The app's charge is under a Shopify bill, not a bill with our name.
An app developer cannot access your billing information and, therefore cannot charge you.
With the tools available to us, we can only reverse an existing charge, or approve a refund for one already made.
In your case, we have answered all of your messages via email and you did not view nor respond to any of them.
We even sent you a direct message on Instagram, yet, you have not replied.
Kindly provide us with a screenshot of your bill, as requested in our messages, so we can proceed with refunding you.
Looking forward to hearing back from you.
Best,
Maria Chanaoui
Marketing & Communication Manager
Easy Ads
Good Experience
I liked the idea of Easy, as it is very easy and simple. I thank the customer team for their daily efforts and quick response throughout the day.