Reviews (780)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its user-friendly interface, which simplifies setting up and managing Facebook ad campaigns. The customer support, especially from team members like Millenni and Ouissal, is frequently highlighted for being prompt, professional, and friendly. The app's AI and automation features are appreciated for enhancing ad campaign efficiency and boosting sales. Additionally, the support team is noted for providing valuable educational assistance to optimize advertising efforts.
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For now, everything is okay
It's really helping
Good customer support
Fast and co-operative customer service really happy with it.
Well easy ads are good and have quality customer support team
I would recommend it to anyone
App was so useful, and the attention to customer was too when i had problems, really recommended
I had 24hrs to try this app i set my budget at $11 but to my surprise it kept on deducting $2.30 every 2hrs. I reached out to support 7 hrs ago but no one is responding. So I had no choice but to block my card from making anymore automated payments. Please don't use this app it's a scam they keep on deducting money. My ads spend is $3.56 but I have spent $17.1 already that's excluding bank charges
Hi Homely,
Thank you for reviewing Easy Ads for Facebook Ads.
After numerous attempts to contact you with no luck, we decided to reply here, hopefully, you can see this reply and read our previous emails.
Easy Ads for Facebook Ads is a Meta Badged Ad Technology Partner. Like all Technology Partners, we have no access to your billing information or the ability to charge you for your ads. Meta of course does not delegate its main source of income or allow partners to charge on its behalf.
You are charged for your Ads by Meta, via the payment method associated with your ad account.
Depending on the payment threshold you set up on your ad account, you can get charged every two minutes or every two weeks. You are in full control of your payment settings.
We recommend you reply to our emails to learn more about how Metab billing works or reach out to a Meta representative from the Meta Business Support tab.
Best,
Maria Chanaoui
Marketing & Communication Manager
Easy Ads for Facebook Ads
Simply comparing with my own google ads and pinterest ads. Spent more than 1k and getting a 3 conversion is funny. Just time consuming.
Dear Trending Silver Gifts,
Thank you for sharing your feedback with us. We value all customer experiences, even when they fall short of expectations. As the Marketing and Communication Manager at Easy Ads, I wanted to personally address your concerns regarding your experience with Easy Ads.
First and foremost, I want to extend my sincerest apologies for any frustration or disappointment you may have experienced as a result of your funnel.
Upon reviewing your case, it appears that there may have been some misalignment in targeting and expectations. As mentioned by our support agent, the US market can be highly saturated, which can impact the effectiveness of ads, particularly if not properly targeted. Additionally, our primary focus at Easy Ads is on optimizing for sales rather than simply driving traffic. This approach may result in higher conversion costs but is ultimately aimed at delivering tangible results for our clients.
Furthermore, the ad spend of 1K is not recorded on our end. Can you please share this with us?
We appreciate your patience and understanding in this matter. Should you wish to discuss your campaign further or explore alternative strategies, please do not hesitate to reach out to me directly via the live chat on our app.
Thank you once again for bringing this matter to our attention.
Kindest regards,
Maria Chanaoui
Marketing and Communication Manager
Easy Ads
Amazing customer service team, super helpful
Easy ads is just what is says Easy!! I was a little bit nervous at first but the videos really helped, I thank God for you Easy Ads!!