Reviews (780)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its user-friendly interface, which simplifies setting up and managing Facebook ad campaigns. The customer support, especially from team members like Millenni and Ouissal, is frequently highlighted for being prompt, professional, and friendly. The app's AI and automation features are appreciated for enhancing ad campaign efficiency and boosting sales. Additionally, the support team is noted for providing valuable educational assistance to optimize advertising efforts.
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En lo poco Utilizado me parece una herramienta que permite crear y anunciar tus productos de manera facil, ademas el servicio al clientes es muy atento.
it was great
Excellent Support Service
Fast and good support. Thankyou for the help!!
After using this app my facebook account was hacked and suspended and after being uninstalling and without facebook access they are still charging me , so beware of these scamming app
Hi Wallichiana,
Thanks for giving Easy Ads a try, we're sorry you didn't like it.
Kindly note that Easy Ads is a Badged Meta Ad Technology Partner. This means that we use the same API as Meta.
In fact, without this, our app simply would not work.
We suggest contacting Meta and informing them that you got hacked so they could assist you in getting your account back. Also, please refrain from clicking on any suspicious messages you get via Messenger or ads promising free ad credit, as these are the scams that cause a hacked ad account.
Regarding the charge, please refer to your email address, as a team member messaged you before you left this review, requesting you share a screenshot of your bill so they could issue a refund.
Please reply to that email so we can proceed with providing the refund.
Kindest Regards,
Maria Chanaoui
Marketing & Communication Manager
Easy Ads for Facebook Ads
Very fast and extensive service. Very happy with the support!
Best App So Far! Nice Customer Support!
best cstomer support from easy ads customer support
amazing app would recommend to grow your shop and the customer support is amazing
2 wrong Chargers to my account as well as an unfulfilled promise from staff regarding my trial period extension which is resulting in major setbacks for my store, lack of email response.
Hi P.O.V Retail,
Thanks for sharing your review of the Easy Ads app on your Shopify store.
Kindly note that our customer success specialists replied to your inquiry yesterday, requesting a screenshot of your bill. The email shows up as unread on our end Please check your email inbox.
Please note that you are charged for your third-party apps by Shopify, which is why the app's charge is under a Shopify invoice, not an Easy Ads invoice.
We have no access whatsoever to your billing information or the ability to charge you.
Regarding the trial, again, kindly check your email inbox as a reply was already sent to you explaining this.
Best,
Maria Chanaoui
Marketing & Communication Manager
Easy Ads for Facebook Ads