Reviews (780)

Overall rating
4.4
Counts per rating level
  • 79% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its user-friendly interface, which simplifies setting up and managing Facebook ad campaigns. The customer support, especially from team members like Millenni and Ouissal, is frequently highlighted for being prompt, professional, and friendly. The app's AI and automation features are appreciated for enhancing ad campaign efficiency and boosting sales. Additionally, the support team is noted for providing valuable educational assistance to optimize advertising efforts.

April 29, 2024

En lo poco Utilizado me parece una herramienta que permite crear y anunciar tus productos de manera facil, ademas el servicio al clientes es muy atento.

JABA EXPRESS
Colombia
24 days using the app
April 16, 2024

it was great

DgtlFiorcial
Philippines
About 2 months using the app
February 7, 2024

Excellent Support Service

CHOOSE'n BUY
United Kingdom
5 months using the app
March 25, 2024

Fast and good support. Thankyou for the help!!

OriginRiverly
Netherlands
22 days using the app
January 20, 2024

After using this app my facebook account was hacked and suspended and after being uninstalling and without facebook access they are still charging me , so beware of these scamming app

Wallichiana
Australia
11 days using the app
Easy Ads replied January 22, 2024

Hi Wallichiana,

Thanks for giving Easy Ads a try, we're sorry you didn't like it.

Kindly note that Easy Ads is a Badged Meta Ad Technology Partner. This means that we use the same API as Meta.

In fact, without this, our app simply would not work.

We suggest contacting Meta and informing them that you got hacked so they could assist you in getting your account back. Also, please refrain from clicking on any suspicious messages you get via Messenger or ads promising free ad credit, as these are the scams that cause a hacked ad account.

Regarding the charge, please refer to your email address, as a team member messaged you before you left this review, requesting you share a screenshot of your bill so they could issue a refund.

Please reply to that email so we can proceed with providing the refund.

Kindest Regards,
Maria Chanaoui
Marketing & Communication Manager
Easy Ads for Facebook Ads

March 20, 2024

Very fast and extensive service. Very happy with the support!

LifeHackStore
Sweden
6 days using the app
March 12, 2024

Best App So Far! Nice Customer Support!

TrendsGo
Germany
6 days using the app
February 3, 2024

best cstomer support from easy ads customer support

ALL IN ONE STORE
India
30 days using the app
March 20, 2024

amazing app would recommend to grow your shop and the customer support is amazing

SoundWave Emperium
Bahrain
1 day using the app
March 11, 2024

2 wrong Chargers to my account as well as an unfulfilled promise from staff regarding my trial period extension which is resulting in major setbacks for my store, lack of email response.

P.O.V Retail
South Africa
28 days using the app
Easy Ads replied March 12, 2024

Hi P.O.V Retail,

Thanks for sharing your review of the Easy Ads app on your Shopify store.

Kindly note that our customer success specialists replied to your inquiry yesterday, requesting a screenshot of your bill. The email shows up as unread on our end Please check your email inbox.

Please note that you are charged for your third-party apps by Shopify, which is why the app's charge is under a Shopify invoice, not an Easy Ads invoice.

We have no access whatsoever to your billing information or the ability to charge you.

Regarding the trial, again, kindly check your email inbox as a reply was already sent to you explaining this.

Best,
Maria Chanaoui
Marketing & Communication Manager
Easy Ads for Facebook Ads