Reviews (781)

Overall rating
4.4
Counts per rating level
  • 79% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its user-friendly interface, which simplifies setting up and managing Facebook ad campaigns. The customer support, especially from team members like Millenni and Ouissal, is frequently highlighted for being prompt, professional, and friendly. The app's AI and automation features are appreciated for enhancing ad campaign efficiency and boosting sales. Additionally, the support team is noted for providing valuable educational assistance to optimize advertising efforts.

March 11, 2024

2 wrong Chargers to my account as well as an unfulfilled promise from staff regarding my trial period extension which is resulting in major setbacks for my store, lack of email response.

P.O.V Retail
South Africa
28 days using the app
Easy Ads replied March 12, 2024

Hi P.O.V Retail,

Thanks for sharing your review of the Easy Ads app on your Shopify store.

Kindly note that our customer success specialists replied to your inquiry yesterday, requesting a screenshot of your bill. The email shows up as unread on our end Please check your email inbox.

Please note that you are charged for your third-party apps by Shopify, which is why the app's charge is under a Shopify invoice, not an Easy Ads invoice.

We have no access whatsoever to your billing information or the ability to charge you.

Regarding the trial, again, kindly check your email inbox as a reply was already sent to you explaining this.

Best,
Maria Chanaoui
Marketing & Communication Manager
Easy Ads for Facebook Ads

April 2, 2024

i love you

Walhalla Corp.
United States
3 months using the app
February 29, 2024

Wonderful app to make your business succuss faster

Royal Eleganze Asia
Myanmar (Burma)
20 days using the app
May 27, 2024

waste of time

AuraKorean
India
9 days using the app
Easy Ads replied June 5, 2024

Hi AuraKorean,

Thank you for taking the time to review the Easy Ads app.

I'm sorry you had an unpleasant experience with us.

Can you please share with us more details about this?

Looking forward to hearing back from you.

Best,
Maria Chanaoui
Marketing & Communication Manager

March 20, 2024

La atención al cliente es muy eficiente, muy faciles de contactar para resolver cualquier duda que tengas al instante

My Store
Colombia
About 1 month using the app
December 2, 2023

Amazing easy to setup ads

Celsetial Wonders
United Kingdom
2 months using the app
December 20, 2023

HOW I INCREESS MY SOTRE SALE

Kaleidoscope Market
India
About 1 month using the app
Easy Ads replied December 22, 2023

Hi Kaleidoscope Market,

Congratulations on getting a sale!

To increase your sales, kindly contact our support to get a free detailed action plan specifically for you!

Best,
Maria Chanaoui
Marketing & Communication Manager

December 21, 2023

Easy ads is very good at reaching plenty of potential buyers

Home products
Uganda
18 days using the app
March 27, 2024

really helpful and nice customerservice suppport

KIAN HERBAL
India
16 days using the app
February 21, 2024

Very good Customer Service.

Dynamizx
Saudi Arabia
About 2 months using the app