Reviews (790)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its user-friendly interface and efficient campaign management. They appreciate the responsive customer support that offers quick solutions and educational help. The automation features and live chat support are particularly noted for enhancing ad campaign efficiency and providing real-time assistance. Merchants credit their increased sales and revenue to these supportive and easy-to-use features.
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It gets the job done. It's fairly easy to set up and manage. It does what I need it to do. Would recommend.
While the Easyads app has its merits when functioning properly, engaging with support has proven to be a challenging ordeal. Even after providing the necessary information, such as the account number, the team persistently seeks further personal data, requesting additional screenshots. The staff comes across as dismissive, adhering strictly to their scripts and demonstrating an unwillingness to provide assistance that requires creative problem-solving.
Hi Dealorama,
Thank you for trying Easy Ads for Facebook Ads, we're sorry you didn't like it.
Kindly note that asking for extra details, screenshots, domain, etc is necessary to better assist you.
This is a standard procedure you'll have with any support team, as that's how a support agent is able to identify a problem that may not show on our end.
The issue you reported was eventually fixed, thanks to the information you so kindly shared.
We're not sure what you're referring to exactly by "The staff comes across as dismissive, adhering strictly to their scripts and demonstrating an unwillingness to provide assistance that requires creative problem-solving." as the support agent was actively working with you to fix the issue you're facing, but we're more than happy to learn from any specific examples you have to offer.
Kindest Regards,
The Easy Ads Support Team
I was having trouble defining my adds ,as not expertise in this domain, the support team was very helpful and took the time to do it for me, especially Maria, she was very helpful and professional enough to get it sorted. I really recommend to subscribe to this app,as they have a wonderful team that follow up with you all the time, five starrs
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Really good app you must install while using Shopify to run ads with AI understanding. Great support from the team.
So far I'm very satisfied and their team answer questions really fast. 5 starts. It's easy to use and their videos are well explained. Very good.
Used for 4 months, never got to 1% click-thru-rate, never made a single sale. Money, effort & time was wasted.
Hi Doingly,
Thank you for taking the time to review Easy Ads for Facebook Ads. We're sorry you didn't like it.
Kindly note that getting sales depends on:
- If your store has clear branding, is designed for conversions, and has good copy.
- If your product has a proven market fit with the audiences you'll target via ads.
Users who have these prerequisites generate sales within the first 7 days of having the app installed. Simply launching an ad does not mean you will automatically get sales.
When you first started using our app and requested feedback, as a Meta Certified Media Buying Professional, we provided you with a full list of recommendations to help you improve your CTR and conversion rate on your website.
The second time you used our app, we asked for feedback before getting started with your funnel which you have not.
In your email, you'll find an email from us with a full analysis of your website showing the areas that require fixes and improvement. As a Meta Certified Media Buying Professional, we, unfortunately, can not recommend you run ads or paid promotions of any type until you fix the pending issues that are making your website's load speed severely below average and your on-site user experience poor.
Kindest Regards,
Maria
I recommend this app to shopify store owners it user friendly. the best you will not band or blocked from facebook easy ads do all the hustle for you
Only been a day, and i like the results and its super easy
Easy ads team were extremely helpful. helped me even when I didn't use there service. thanks for looking over my site