Reviews (778)

Overall rating
4.4
Counts per rating level
  • 79% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its user-friendly interface, which simplifies setting up and managing Facebook ad campaigns. The customer support, especially from team members like Millenni and Ouissal, is frequently highlighted for being prompt, professional, and friendly. The app's AI and automation features are appreciated for enhancing ad campaign efficiency and boosting sales. Additionally, the support team is noted for providing valuable educational assistance to optimize advertising efforts.

June 12, 2024

Shoutout to the amazing Easy Ads customer support team!
They were total rockstars in fixing a long-standing issue with my Facebook Pixel. Their expertise really shone through, and they made the whole process a breeze.
Not only did they solve the problem quickly, but Easy Ads also makes running ads super easy. It's been a game-changer for my workflow!

Travel Story Collectives
India
14 days using the app
May 28, 2024

I’m writing this review about the support services. I have to say that I’m really pleased with the way they were helping me twice already. I don’t think I have ever seen better support service.

MaxxEdge
Germany
3 months using the app
June 18, 2024

I recently experienced customer service that truly went above and beyond. The team was incredibly attentive, ensuring that all my questions were answered with clarity and patience. Their dedication to resolving my doubts was evident, and I felt genuinely cared for as a customer. Additionally, the advertisements were remarkably effective, providing me with just the right information I needed. Overall, it was a standout experience that left a lasting impression.

Wearing Bear
Brazil
9 days using the app
July 11, 2024

good experience plus i want to help

Jewillious
Pakistan
9 days using the app
Edited August 7, 2024

Awesome support team i will love to use this app for my shopify business, but at the moment, i will have to work out on the website setting.

Highzone Global Worldwide
United Arab Emirates
22 minutes using the app
June 13, 2024

Just installed and wanted to try 10 days of free trail but in the shopify billing it's says only 1 day free trial so I'm just afraid to start with it

Casedon
India
About 2 months using the app
August 5, 2024

This apps is not good please don't use this they deduct 29 $ even i delete before trail end. so i don't recommend

D PROMO
United States
About 3 hours using the app
Easy Ads replied August 12, 2024

Hi D PROMO,

Thanks for reviewing the Easy Ads for Facebook Ads.

Kindly note that for all of your Shopify apps, billing is 100% handled by Shopify; we don't have access to your billing information or the ability to charge you. If you have a charge all you have to do is reach out to us or to Shopify and we we'll gladly refund it.

Kindly reach out to our support via support@easyadsapp.com to request a refund.

Best,
Maria Chanaoui
Marketing & Communication Manager
Easy Ads for Facebook Ads

June 25, 2024

thank you for helping me understand the easy ads

Leticia Kotoko
United Kingdom
About 2 months using the app
June 5, 2024

Millenni was incredibly helpful and responsive during my interaction with her on the live chat section. I highly recommend reaching out to Millenni for any assistance you may need on Easyads.

ShipO
United Kingdom
21 days using the app
May 31, 2024

I am new to Easy Ads so I had several questions so I reached out to their support group. The degree of patience and help that they provide is amazing. I appreciate your willingness to assist and also provide recommendations when requested. I look forward to a long business relationship.

Bling Baby Embellishments
United States
10 days using the app