Reviews (320)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants recommend this app for boosting sales and simplifying ad management on Facebook and Instagram. It's praised for its user-friendly interface, quick setup, and automated ad creation with smart targeting. Seamless Shopify integration and automatic handling of targeting and budget are noted as benefits. Customer support is highly commended for its responsiveness, even on weekends and holidays, making it ideal for both beginners and experienced advertisers.
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The product and service are terrible. Since registering and during the 10-day trial period, I haven't been able to launch any advertising campaigns. They blame the meta tags, saying they're buggy, even though I can still run ads normally in the Ads Manager. They say they'll fix the bug in a few days or weeks. If that's the case, your business growth will be hampered. I strongly advise against using this app.
Hi Quickolla,
Thank you for sharing your feedback. We’re sorry for the difficulties you experienced with Easy Ads.
We’d like to clarify that campaigns run through Easy Ads are powered by AI, which means they need to be properly configured in your Ads Manager to work correctly.
If the setup isn’t complete, the campaigns cannot launch as intended, even if Ads Manager allows ads to run.
Our support team has contacted you via email multiple times to ensure we follow up with you until the issue is fully resolved and your campaigns can run successfully.
We are committed to helping every user get their ads running smoothly and efficiently.
We appreciate your feedback; it helps us improve both the app and our support process for all users.
Best regards,
Ouissal Oulad Lghrab
Customer Success Specialist | Meta Certified Ad Expert
Easy Ads Team
I recently used easy ad's advertising support service and was impressed by their responsiveness and expertise. The support team provided clear and professional communication, swiftly resolving my targeting and ad approval issues with actionable solutions. Their follow-up ensured my problems were fully addressed. While response times can be longer during peak periods, overall, the service significantly enhanced my advertising experience on the platform. I highly recommend it to other businesses and marketers.
Worst app. refused free trial.. paid and got this ill treatment.. please dont fall into trap. especially with this Ouissal.
Update to my above review: With Ms Millenni customer team support, problem solved. hope customer service priority continues. thanks
I recently faced an issue with an unexpected charge even after uninstalling the Easy Ads app, but I must say I’m genuinely impressed with the support I received. The team responded quickly and processed the refund without any hassle.
It's clear they are in a startup phase, and while occasional hiccups can happen, their prompt and professional customer service shows a strong commitment to user satisfaction. I appreciate the way they handled my concern—it reflects their dedication to improving and scaling the product responsibly.
Looking forward to seeing how Easy Ads grows. Keep up the great work!
The app creates a most simple and naive Facebook campaign which obviously doesn't perform well. It spent $247 without making any sales, while a campaign I created manually has about $20 CPS.
Hi Waist Elegance,
Thank you for sharing your thoughts. We were concerned to see your review, so we immediately performed a deep dive into your account to investigate your results.
Based on our analysis, your campaigns are actually performing exceptionally well. In just the last few days, your Return on Ad Spend (ROAS) reached 14.58, which is far above the typical industry average.
This high return, combined with a strong volume of orders in a very short window, confirms that the campaign structure is successfully reaching the right buyers and generating a profit.
Regarding the "fast" spend—because your daily budget is currently set at a higher tier, Facebook is simply doing its job by utilizing those funds to find you customers. If you'd prefer a more conservative pace, we recommend lowering your daily budget. This will slow down the spend, though it may also naturally scale back the current speed of your sales.
Everything is functioning perfectly from a technical standpoint, and your ads are delivering great value.
We have already sent a follow-up to your email address with more details on how to manage your budget while keeping that high ROAS. Please reply to us there so we can help you continue this momentum!
Best regards,
Ouissal Oulad Lghrab
Customer Success Specialist | Meta Certified Ad Expert
Easy Ads Team
Easy Ads for Facebook Ads is a powerful and practical tool. I followed the steps, launched my campaign, and actually made sales. Highly recommended for anyone looking for real results.
I have just launched Easy Ads, and while I initially found it a bit challenging to set up, the support team was extremely helpful and ensured that the process became smooth and hassle-free. A special mention to Ouissal for all the support and guidance—it made all the difference! The setup experience has been great so far, and I look forward to exploring more features as I continue using the platform.
I want to share my heartfelt appreciation for Ouissal from the support team. Today, when I encountered a critical issue with my ad campaigns, she responded immediately—scheduling a meeting within minutes. From the very start, Ouissal listened attentively to every detail of my problem, asked the right questions, and guided me step by step through the troubleshooting process. Thanks to her expertise and proactive attitude, my ads were back up and running without missing a beat.
What truly stood out was her professionalism and genuine care: she followed up after our call to make sure the solution was holding, offered additional optimization tips, and ensured I felt confident moving forward. I’m so impressed with her dedication and efficiency that I will be requesting my team to assign Ouissal to manage my ad account on a long‑term basis. She’s an invaluable asset, and I couldn’t be more grateful for her outstanding support!
Unfortunately, my experience with Easy Ads for Facebook has been extremely disappointing. While the app initially seemed promising and their support team helped me resolve a pixel issue on my new website, the results were dismal. Despite spending money on Facebook ads, I saw zero website visitors and no conversions. I uninstalled the app from my new site and installed it on my old, well-established website with thousands of orders and customer data, hoping to leverage its robust Facebook Pixel data.
However, when I sought assistance to optimize the ads for better results, I received generic responses, and their support team suggested booking a call with an expert. The earliest available appointment was 13 days away. This lack of prompt support is unacceptable for an app designed to handle ad campaigns in real-time. I feel like I’m talking to a robot, and continuing with Easy Ads would likely result in more wasted money with no sales.
I wouldn’t recommend this app to anyone who expects quick results, effective support, or any tangible outcomes from their ad spend.
Hi Pabung Print,
Thank you for sharing your feedback, and we’re truly sorry to hear about your experience. We understand your frustration, especially with the delay in support availability. Unfortunately, at the time, our expert call slots were fully booked, which is something we couldn’t control. We always aim to provide timely assistance, and we’ll work on improving our scheduling to ensure quicker availability in the future.
Regarding the results, we understand the disappointment of not seeing the expected outcomes. Sometimes, it takes a little time for the system to optimize, especially if there’s limited data or campaign adjustments. We're more than happy to assist in optimizing your setup further to help improve your results.
If you’d like, we can revisit your campaign strategy and provide more targeted support. Your success is important to us, and we want to help get you on the right track.
Best regards,
The Easy Ads Team