AI ‑ Easy Ads for Facebook Ads , 561 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface and seamless integration with Facebook. Its AI feature is praised for effectively optimizing ads and managing campaigns, even on a limited budget. The app is known to boost sales, provide robust analytics, and save time. The customer support team is highly regarded for their quick responses and problem-solving skills, offering campaign reviews and expert advice. The app is especially recommended for beginners due to its simplicity.
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i put an ad for my shopify catalog , ad is active but not spending or not reaching everything is on 0
After using this app my facebook account was hacked and suspended and after being uninstalling and without facebook access they are still charging me , so beware of these scamming app
Hi Wallichiana,
Thanks for giving Easy Ads a try, we're sorry you didn't like it.
Kindly note that Easy Ads is a Badged Meta Ad Technology Partner. This means that we use the same API as Meta.
In fact, without this, our app simply would not work.
We suggest contacting Meta and informing them that you got hacked so they could assist you in getting your account back. Also, please refrain from clicking on any suspicious messages you get via Messenger or ads promising free ad credit, as these are the scams that cause a hacked ad account.
Regarding the charge, please refer to your email address, as a team member messaged you before you left this review, requesting you share a screenshot of your bill so they could issue a refund.
Please reply to that email so we can proceed with providing the refund.
Kindest Regards,
Maria Chanaoui
Marketing & Communication Manager
Easy Ads for Facebook Ads
Worst app ever.No help at all
USELESS APP WASTED MY MONEY
this app mess with my website speed score and the performance
Hi Udeserveit,
Thanks for reviewing the Easy Ads app.
Kindly note that Easy Ads does not in any way or shape or form impact your website speed or performance, as the app does not add any code to your website.
In fact, Easy Ads is the type of app that does not have any access whatsoever to make changes to your storefront.
Kindly reach out to a Shopify representative to learn more about the cause of your low website performance.
Best,
Maria Chanaoui
Marketing & Communication Manager @ Easy Ads
This app is totally fraudulent and a waste of time; you end up losing your budget here. I integrated their application and ran ads on Facebook. My PPC was 12 initially, and the audience targeting was broad.
I contacted their helpline, and for the first 2 days, there was no response. When they finally responded, they advised me to reduce my audience to under 1 million, claiming it would improve the ads. I followed their advice, and suddenly, the PPC jumped from 12 to 26.
I contacted them again, and a reply came after 1 day, suggesting that I increase my budget to $10 per day, reduce the audience, and make the ads beautiful. Following their advice, the PPC went up to 49.
Upon contacting them again, they informed me that my website's speed is slow. These are completely non-professional individuals, and their application and team's performance are zero.
Everyone should be cautious; this is a useless application. It's better to create ads on Facebook yourself without any expertise. An important note: when you submit ads through their application, Analytics shows 40 to 50 visitors on your website suddenly. After some time, the visitors drop to zero on Analytics.
I don't know how this application does that. Anyone who wants to experiment can do so. I've shared what I observed and experienced
Also i try many time my ads stop but now my ads not stop, i dont know how is possible ?
Hi
You may not have paid attention to my point that, upon your agent's suggestion, I reduced the audience to under 10 million and increased my budget. Following that, the PPC skyrocketed, almost doubling. Why did this happen?
Furthermore, there are many people here who can visit my store and see its speed, which is still above 49. Additionally, what advice was given in this regard?
Your responses are inconsistent, whether it's Sunday or Monday. The record of this is present in your help chat. After that, your system did not stop my ads when I tried to halt them. I had to struggle to stop them through Meta, and with Shopify's help, I removed your application without stopping the ads. Why did this happen?
I suggest you review all the conversations in your help chat first. Then, investigate how the Shopify team removed your app without stopping the ads, which I was unable to do.
Hi BAG ZEST,
I hope you're doing well.
My name is Maria Chanaoui, I'm the Marketing & Communication Manager at Easy Ads. I'm also a Meta Certified Media Buying Professional.
I noticed you highlighted the following issues in your review:
1. A high PPC that kept going up.
2. A late response rate.
3. Conflicting advice.
4. Confusing analytics.
5. Not knowing how to pause ads.
I believe I got all of them, but in case I missed one, please don't hesitate to let me know.
I would love to address your concerns one by one, so that you can understand what occurred:
1. A high PPC that kept going up.
Easy Ads' campaign optimizes for conversions, more specifically, sales. Ads optimizing for conversions naturally cost more than ads optimizing for traffic.
In any campaign type in any platform (Meta, Google, TikTok,...), when you have a ppc that is constantly increasing, this signals that you are targeting a highly competitive audience with a low budget. In other words, you are bidding against other advertisers on the same audience and losing the ad auction every time.
This is why our customer support agents advised you to decrease your audience size and increase your budget, so you can start winning the ad auction and decrease your ppc.
2. A late response rate.
We understand how frustrating it is to wait for a response and not get it, for this, we sincerely apologize for the late reply. We offer live chat support Monday to Friday during regular office hours (9-5). This is mentioned on our website and in our Shopify listing. We have recently onboarded new customer support agents to cover in between hours. We hope to be offering 24/7 in the future.
3. Conflicting advice.
After checking your website and both conversations you had with different customer support agents, I believe there was a mistake in the order of advice received from our agents. Usually in cases similar to yours, we advise you to stop advertising and work on improving your website, as both your website design and loading speed are not fit for advertising.
4. Confusing analytics.
The data shown on your Easy Ads dashboard is the same data shown on Meta Ads Manager. This is also the data tracked by your own Dataset (Pixel). Easy Ads can only display the data sent it by Meta, we cannot display any other data as it is technically impossible.
The behavior you saw could be explained by Meta bot traffic, which are bots sent by Meta to all websites after launching ads, to determine if the content of the website complies with their policies. You are not charged for this traffic.
5. Not knowing how to pause ads.
Can you please share more details on this? Usually, once you uninstall the app, the campaign is automatically paused and deleted. We'd love to learn more about this and assist you.
Other than this, we'd be more than happy to assist you in improving your website and restart your free trial so that you can take full advantage of the app.
We look forward to getting a reply from you in the email we've sent you.
Best,
Maria Chanaoui
Marketing & Communications Manager
Reinste Geld verschwendung
Hallo JDMStore,
vielen Dank, dass Sie sich die Zeit genommen haben, Easy Ads zu bewerten.
Es tut uns leid, dass Ihre Erfahrung nicht zu den von Ihnen gewünschten Verkäufen geführt hat.
Es gibt mehrere Aspekte, die dazu beitragen, Verkäufe mit der App zu erzielen, einschließlich Ihres Shops, der Produktauswahl und der Preisgestaltung.
Das Team von Easy Ads hilft Ihnen gerne dabei, die perfekte Kombination zur Umsatzgenerierung zu finden.
Wenn Sie daran interessiert sind, antworten Sie bitte auf die E-Mail, die wir Ihnen gerade geschickt haben.
Mit freundlichen Grüßen,
Maria Chanaoui
Leiterin Marketing und Kommunikation
Totally un-satisfied with the service and results.
Hi AM AY Mega Store,
Thank you for taking the time to review Easy Ads, we're sorry you did not enjoy it.
Can you please share with us some details on what you're not satisfied with? Thank you!
Looking forward to hearing back from you.
Best,
The Easy Ads Support Team
Iam Spend $200 But he not work no sell no checkout no add to cart
Hi Xplexa,
Thanks for taking the time to review Easy Ads.
We are sorry to learn that you have spent $200 without getting checkouts or add to cart.
This case is unusual, and we would love to investigate what happened here exactly.
Kindly reply to the email we sent to you so we can help you get your money back and more.
Best,
Maria Chanaoui
Marketing & Communication Manager
Without a doubt in my mind the worst support from an shopify app. It´s the second time around i try this app. Since they had a lifetime offer i thougt why not? But that was a huge waste.