Reviews (278)

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and easy setup, ideal for those with limited technical skills. It effectively restricts access to specific products, pages, or collections, useful for wholesale or members-only areas. The customization options allow merchants to tailor access based on customer tags. The support team is noted for their quick and efficient problem-solving. Additionally, the app is recognized for its reliability and cost-effectiveness, enhancing site management and customer segmentation.

May 15, 2018

STAY AWAY! DON'T INSTALL!! this app is very unstable and corrupted our theme. Then it is impossible to uninstall. Shopify had to go in and fix the theme files. I followed all the uninstall instructions but our site was still broken.

Kosscreative
United States
About 3 hours using the app
October 13, 2021

Didn't use the app, looks like it would be amazing... why wouldn't one of the selections at the top be: Non-logged in users? That's where most stores would want to start I would guess.

My Minds Eye Paper Goods Wholesale
United States
About 4 hours using the app
Easy Lockdown Inc replied October 14, 2021

Hi there,

Thank you for your feedback and I'm really sorry our app UI was confusing. I'm not quite sure I get your idea right, but you can achieve that with following options combination Access Permissions: May Access -> All logged in customers. I.e. selected content (page, product, collection) will be available for logged in customers ONLY.

If I get you wrong, please feel free to contact our support team by email support@nexusmedia-ua.com, and they will be happy to help you with the app configuration.

Our app is extremely flexible in terms of lock settings, so I'm sure we'll be able to make our app work for you.

Best,
EasyLockdown team

July 24, 2018

Nice going lets hope it works with multiple page locks

Sir Vape 2
South Africa
About 1 hour using the app
May 11, 2019

Beware- this App didn't work with either of our themes and when uninstalled completely ruined our site!

They Call Her Alfie
United States
39 minutes using the app
Easy Lockdown Inc replied May 19, 2019

I'm sorry you had some issues with our app, but as we discussed by email, the app was not working on the new theme you've installed after the app, so it was missing the app code. That issue might be fixed by installing the app code to your new theme using Installation/Uninstallation section of our app.

The broken theme was caused by another 3rd party app code left in your theme, and our support team fixed that issue for you.

April 1, 2020

I used the trial of this app and ended up removing it as it didn't meet my needs. After removing the app all the content of my Shopify website was wiped and is completely gone. I am enraged. Do not use this app!

Bombs Away Shop
Canada
17 minutes using the app
Easy Lockdown Inc replied April 1, 2020

Hi there,

We are really sorry for this inconvenience. If you faced that problem then most probably you uninstalled the app leaving some lock enabled.

The easiest way to fix that is to install app again temporarily, go to Installation / Uninstallation section and click the Uninstall App Code button. That will completely remove all the app code from your theme. After that, you'll be able to uninstall the app again without any issues.

Our support team already sent you email with possible solutions. Please contact our support team by email support@nexusmedia-ua.com and we'll do our best to solve that issue ASAP.

Thanks,
EasyLockdown team

March 8, 2022

This app installed code that broke our product pages across our entire store. I have emailed requesting assistance to fix the issues caused by this app but have not gotten a response for a few days. I will update this review as soon as I get a response from your support team.

DezLin
United States
6 minutes using the app
Easy Lockdown Inc replied March 12, 2022

Hi there,

UPD 22.03.2022: I'm really sorry that even taking in account the issue was not related to our app, and our support team fixed the issue caused by another 3rd party app for you, you did not find a moment to update your review.

I'm really sorry our app did not fit your needs! Our support team replied to your email in less than 1hr after we received it, and as I see in the ticket system, the issue is now resolved and it was not related to our app at all.

If you still need any assistance from our end, please feel free to reach back to our support team, we're always around to help!

Thanks,
Den

July 1, 2024

FRESHWEED WHOLESALE
Czechia
About 1 month using the app
May 7, 2024

Acres & Oak Kitchen
United States
6 months using the app