Reviews (278)

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and easy setup, ideal for those with limited technical skills. It effectively restricts access to specific products, pages, or collections, useful for wholesale or members-only areas. The customization options allow merchants to tailor access based on customer tags. The support team is noted for their quick and efficient problem-solving. Additionally, the app is recognized for its reliability and cost-effectiveness, enhancing site management and customer segmentation.

September 10, 2024

I’m not great with tech/apps and the customer service team has helped me so much to make sure I’m taken care of. Thank you!

WLM Wholesale
United States
Almost 3 years using the app
September 1, 2024

WORKS GREAT BUT BEWARE BEWARE BEWARE.
I used a paid version for more than a year and it works great - no complaints, BUT when I uninstalled it took my site down with no content displaying on any pages - it took Shopify THREE DAYS to find the problem and get my site displaying again.
Unlike most modern apps that do not rewrite your theme code, this app ADDS CUSTOM THEME CODE - uninstalling it from Shopify can take down your store.
I lost three days of sales at month-end - the period I do 80% of my sales, and had to spend 8 hours chatting with 3 different Shopify techs to get the site working again.
I have somewhat cooled off now so am not using swearwords that would more accurately describe my feelings about what this app did to my business.

SPRU Live Spirulina
South Africa
Over 1 year using the app
Easy Lockdown Inc replied September 2, 2024

Hi, I'm so sorry for this problem, I'm glad to hear you got it resolved, we'd be happy to help in any way we can and offer a refund to apologize, if you can contact us at https://help.easylockdownapp.com/ ?

We definitely never want anything like this to happen. Yes as you mentioned our app adds custom code to your theme to achieve the locks etc you've configured, so its important to disable the locks etc before uninstalling.

The app mentions this on first install, and we send out an email about this when you uninstall

Thanks, Alex & the Easy Lockdown team

October 25, 2024

Great app! And the service answers very quickly and happy to help

mimanera.shop
Israel
About 1 year using the app
September 3, 2024

Great app! They are quick to help with any issues that may arise.

THE GOOD FILL
United States
26 days using the app
September 15, 2024

Great functionality. Pretty straightforward integration.

Nano Bella
United States
2 months using the app
July 9, 2024

App works great. Super easy. I tried other apps that were complicated. Highly recommend.

WhiskeyandWineDesign
United States
10 months using the app
July 1, 2024

EasyLockdown has proven to be an excellent app that meets most of our needs. The user interface is pretty intuitive, and you can chose which sections of the site you want to lock-down. What stands out the most is the exceptional customer support; they have been incredibly helpful in customizing the experience to fit our specific requirements.

Lavley Wholesale
United States
About 2 months using the app
September 1, 2024

Finally! So pleased with the app, as it does what it is supposed to do and more....Thank you!

B2B JC Toys USA
United States
2 days using the app
October 5, 2024

good job

Stylish Abayas and more collection LLC
United States
About 1 month using the app
June 27, 2024

VERY USER FRIENDLY! ADDED PASSWORDS FOR EACH COLLECTION WITH NO ISSUES!

SBA THREADS
United States
4 months using the app