Reviews (430)

Overall rating
4
Counts per rating level
  • 79% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with e-commerce platforms, particularly for syncing orders and providing real-time shipping updates. They appreciate the user-friendly interface, diverse carrier options, and the visibility of taxes and duties at checkout, which enhances customer experience. The app's customizable shipping options, bulk shipping capabilities, and automation features significantly reduce manual effort. Merchants also value the responsive customer support and competitive rates, which are especially beneficial for small to medium-sized businesses. The comprehensive dashboard and reporting tools are noted as essential for efficient shipping operations management.

Edited March 18, 2019

I just changed my 1 star to 5 stars. Easyship went above and beyond to resolve our issues. Wonderful support.

Beware of this Company.

EasyShip was good until a few days ago when they charged us over $550 for some 6 months old shipping labels. EasyShips explanation was they were residential and some address correction charges.
This is EasyShip's sneaky way to lure customer then charge more. Beware of this company. We will be closing our account.
If you are going to charge something at least let your customer know what is it in advance.

Sit Healthier
United States
Over 2 years using the app
May 19, 2021

We've been using Easyship for the last couple of years and it is by far the easiest portal we've used to date. The UX is user friendly, visually appealing and informative at the same time. My favourite feature allows me to gauge shipping cost prior to dispatch without having to read off of a price matrix and weigh out numerous options that suit me. However, where Easyship really exceeds is its customer service. Jose has been by our side since launch and is always eager to reach out either to check up on us or help whenever necessary. Thanks Jose!

Orbitkey
Australia
Over 2 years using the app
March 23, 2022

I used this app since 2019, it works great for all the functions and the dashboard UI is also very easy to work with.

iLumkb
Singapore
Over 2 years using the app
Edited June 29, 2023

This app has indeed made shipping so much easier for us. However, there still a few tech limitations such as live updates on address changes and orders. Certain countries and couriers are not supported to which is a shame! Support wise, it's all good!

Update*
Ever since the introduction of the easyship insurance coverage, it has given us a peace of mind and has helped us with operations significantly. I would applaud the Easyship team to keep up the good work!

ZeninTCG
Singapore
About 2 years using the app
September 20, 2019

Easyship has made it so much faster for us to ship our parcels, no more multiple steps, the app will automatically fulfil orders and add in tracking numbers. Love that there are different courier options as well, especially when we have to ship overseas! Overall loving the app!

Free Movement Singapore
Singapore
About 2 years using the app
March 29, 2019

Great app. Saved me a ton of time, has great rates, and my rep (Stephen) is awesome.

Kilo E-Liquids
United States
About 2 years using the app
September 11, 2017

Excellent shipping platform for shopify, etsy etc. All my shipping pack slips can be done via the app easily without the need of manual input. Also the app will notify my clients about the delivery status.

Washi Kingdom
Hong Kong SAR
About 2 years using the app
Edited October 24, 2019

I'm in Australia and this works quite well. It connects to the store and does the labeling. I like that they let you pre-pay customs for international parcels, so end-customers don't have to f around with customs. I'd prefer it if the shipping rates were a bit cheaper. Also, the labels generated by the software are compressed (zipped). Uncompressing those is time-consuming. But otherwise its a real time saver.

TomatoTent
United States
About 2 years using the app
March 9, 2023

We have been using Easyship to handle store orders for a while now. Excellent customer service from Conor and an easy to use and fast interface that integrates well with our warehouse provide.

MCDM Productions
United States
About 2 years using the app
Easyship replied March 20, 2023

Thank you for the review!

It's great to hear you're happy with our service from Conor in particular.

All the best,

Easyship

December 14, 2017

Awesome App! Before we installed this app, we were facing issues with customers living in Remote areas which incurred unexpected shipping cost for our business,

With Easyship, not only Shipping costs are calculated accurately, our customers remote areas issues are also being solved. Great Job Guys!

Hock Gift Shop
Singapore
About 2 years using the app