Overall rating
4
Counts per rating level
  • 81% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and variety of shipping options. It streamlines shipping with automated label printing and order syncing. The app's customer service is responsive and it supports international shipping. Merchants value its insurance system, shipping rules, and insightful analytics. It's seen as a time-saving tool that optimizes shipping processes.

May 12, 2020

Easy to use, easy to install and a great price package for any start-up business. Very happy with the service so far.

Far Photography.com.au Pty Ltd
Australia
Over 1 year using the app
Edited March 16, 2023

We have used EasyShip to scale our international shipping from one location in Australia to now running shipping out of Australia, EU and US. While there are always hiccups, the great customer support has meant if we run into trouble problems get solved quickly. We had no e-commerce experience when we started out and feel grateful we had a partner in Easyship that had the patience to help us scale up.

Never Too Small
Australia
Over 1 year using the app
September 2, 2020

We've been shipping up to 400 orders a day and have really enjoyed the app. It takes a bit of work to understand but the UX is still great. Freight is just a complicated game and they have made it as easy and enjoyable as possible.

Great Wrap
Australia
Over 1 year using the app
May 21, 2020

Very easy to install and use. Nice UI design of the platform, dedicated support team. If you ship yourself, you can buy and print labels. There are also a number of partner 3PLs that they integrate directly with, including GEODIS in Hong Kong.

Nanoleaf Shop Global
Hong Kong SAR
Over 1 year using the app
March 16, 2023

We have been using Easyship over a year. It has been helpful for us and easy to use.

Their customer support has always been helpful as well. There is not a perfect app for everything. Of course sometimes there are bugs, missing parcels and shipment adjustment fee. Customer service do alwasy reply and try to help us the most they could.

In all, very little complain. considering how handy this app has been for our business. Do recommend a try to see if it works for you.

Weber Workshops
United States
Over 1 year using the app
Easyship replied March 20, 2023

Thank you for the feedback!

It's great that you've had a good experience with our customer support team.

We understand there's always room for improvement and we will continue to strive to be the best shipping app out there.

All the best,

Easyship

February 3, 2018

Really easy to set up and use. Very proactive, helpful and friendly local support team based in Hong Kong! Thanks for helping me to take care of all my fulfilment and logistic challenges so that I can get more satisfied and repeated customers :)

Qi Computer
Hong Kong SAR
Over 1 year using the app
November 17, 2019

I love how Easyship is linked into everything to make it all so easy to use! Everything is in one place and the dashboard is very user friendly. When I sent a query regarding a pick up, the response from swift and useful.

Soek
Australia
Over 1 year using the app
January 23, 2018

Probably one of the easiest apps i've used so far on the Shopify platform. Really simplifies the shipping process overall. Love using it, very simple to setup and get going. Still learning how to import & save orders but that will just make it that much better once I figure it out. Highly suggest it if you are looking for an easy to use tool for shipping your orders! A+

Speed Media
United States
Over 1 year using the app
Edited June 2, 2019

Really has helped improved our shipping and control the cost. It's so much simpler to get our products ready to ship and we're confident that we're getting the best prices.

Rocky Creek
United States
Over 1 year using the app
Edited June 24, 2021

Easyship is quite a good platform as we can ship to plenty of countries worldwide without worrying about no shipping solution to destination country. Customer support has some major improvement over the years in terms of response speed. The only things that need to work on is that there aren't sufficient courier to handle shipment contained battery.

Sabinetek Official Site
Hong Kong SAR
Over 1 year using the app