Overall rating
4
Counts per rating level
  • 80% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and variety of shipping options. It streamlines shipping with automated label printing and order syncing. The app's customer service is responsive and it supports international shipping. Merchants value its insurance system, shipping rules, and insightful analytics. It's seen as a time-saving tool that optimizes shipping processes.

May 21, 2018

Nice App! Just a couple click, it sync our order, print label and arrange courier pick up fast and easy, really like the seamless integration with shopify. The customer service is also fast and responsive. Highly recommended!

Homeless Hk
Hong Kong SAR
9 months using the app
September 6, 2019

Excellent app, take out the pain of handling the logistics side of the business. Must have if you don't want to deal with post office/logistic.

WorldBuyPro
Hong Kong SAR
9 months using the app
October 15, 2020

Seamless integration with our website. Great rates especially for the US. Also received great support from David in Melbourne!!

SORRYIMBUSY
Australia
9 months using the app
March 14, 2020

Great app for easy shipping solutions. I have had no customer complaints about shipping time and every customer has received their product on time so far. Highly suggest downloading it!

Lake Boys
United States
9 months using the app
August 15, 2022

Very intuitive and easy to use! The tech support team is also responsive within 24 hours. I'd recommend!

War Locker
United States
9 months using the app
July 20, 2018

I was worried about my first overseas shipment but the process was smooth. They picked up my box in its brand packaging & put it inside a mailer bag. My customer told me that the box was in good condition when she received it & it arrived on time.
Thank you Easyship

Tahshe 2
Singapore
8 months using the app
March 4, 2019

So easy to set up and use. Very responsive service from the support team, and implementation team. They follow up regularly to make sure our needs are met!

Emotiva Audio Corporation
United States
8 months using the app
July 8, 2019

We recently started using EasyShip and the transparency it provides to our customers. Our products also have a unique dimension and weight and EasyShip was able to give us better rates than what we were getting when working directly with the shipping carriers.

JiMMYBAR!
United States
8 months using the app
August 26, 2019

Great freight solutions app, for small businesses. Am a small business, in Australia and this easyship platform helps me save money sending parcels within australia and newzealand.
Shipping rates are great with their partnered couriers. One thing to consider is that you need to pick and choose the courier you use, Some couriers are more reliable than the rest but the easyship platform is easy to use after some playing around. to start off, i would recommend showing a higher delivery time to trial the faster couriers to avoid disappointment
Support is decently quick and they try to answer your questions as soon as possible. David Um from Melbourne is highly accountable and is very hospitable in terms of providing support.
Only issue is that their "cutoff" time for some couriers for next day pick up happens earlier than midnight, meaning an order placed at 4pm wont be picked up the next day, but rather the day after. With the cheap shipping options, i can work around this.
Been a great experience so far, been using this app for months and will continue to do so. 5/5

Dojo Mats
Australia
8 months using the app
January 6, 2022

Easy Ship app helps to reduce our adminstrative workload by integrating with Shopify and provide update to the order once book. Great customer service too.

PPP Coffee
Singapore
8 months using the app