Reviews (1,293)

Overall rating
4.7
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this integration for its effective management and synchronization of products and orders between eBay and Shopify. They appreciate the user-friendly interface, bulk listing capabilities, real-time updates, and pricing adjustments for eBay fees. The app is noted for efficiently handling large volumes of orders and maintaining smooth synchronization. The customer support team is also praised for their prompt and professional assistance.

February 12, 2024

I use the app to synchronize my products and orders from ebay. Thus far, everything works well. I had some problems at first regarding the set-up and some other issues on my part, but the customer support always answered very quickly and always managed to help.

fictionary world
Germany
26 days using the app
April 18, 2024

I needed help on the app and got great customer Support. Quick and helpful.

CozyCurves
Switzerland
2 months using the app
May 27, 2024

Great customer service. Easy set up. I was up and running in no time!

Diamondlux9 LLC
United States
4 days using the app
CedCommerce replied June 11, 2024

Dear Customer,

Thank you so much for your review. We appreciate it!
We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation.

If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help!

Best regards,
CedCommerce

Edited March 11, 2024

Edit: We have now used this app for a few months. I wish that we had never changed from our previous one. The syncing is very slow which causes us to sell a product in the store that may have already been purchased on eBay. We have had issues, where an item that was left with no stock was still showing in stock on eBay, despite having sold it on eBay previously. So, we oversold again. When I asked if there was any way to sync the sale on Ebay so we see it on Shopify sooner, I was told that maybe that could happen but we'd have to pay for it??

I would warn others that they coerce you to leave a five star review. They will not stop asking you for it until you do it, hence all the five star reviews.

Original review: We have only used this app for a short time, but the customer service has been excellent. Every question I have asked they have answered with in minutes and have been very very helpful.

Original original review: I deleted my first one because when I said that I could not leave a review for an app I just downloaded, they badgered me to increase the rating to five stars.

Hi-Voltage Records
United States
3 months using the app
CedCommerce replied May 7, 2024

Dear Customer,

We are sincerely sorry to hear about your recent experience with our application, Your feedback is extremely important to us, and we're truly disappointed that we didn't meet your expectations.

Please know that we take your concerns very seriously, and we are committed to resolving this matter to your satisfaction. We would appreciate the opportunity to discuss your experience further and learn more about what went wrong.

Our team is committed to resolving issues promptly, and we'll reach out to you shortly to discuss this further and find a satisfactory solution.

Thank you again for bringing this to our attention.

Best regards,
CedCommerce

January 30, 2024

I jumped on a quick call with Rishu from CedCommerce, and they were able to resolve my integration issues quickly and easily, allowing my products to be integrated from my Shopify store to Ebay. Great service!

Manifest Modernity
United Kingdom
About 1 month using the app
October 16, 2024

Andrew

Ocean D style
Egypt
5 days using the app
June 3, 2024

Great customer support!

Rhythmic Gymnastics
United States
2 months using the app
CedCommerce replied June 11, 2024

Dear Customer,

Thank you so much for your review. We appreciate it!
We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation.

If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help!

Best regards,
CedCommerce

November 24, 2023

Great app. Just started with this app and e-commerce in general. I was stuck on an issue uploading products. Hit the little msg tab on the bottom right and explained the issue I was having. The service I experienced was exceptional. Had the issue solved within minutes and uploaded my first products to eBay.

Citybreaksupplies
Australia
About 1 month using the app
March 5, 2024

Great customer support - always there to answer an issue very fast

Nexair AeroParts
United States
7 months using the app
Edited September 18, 2024

Fantastic app! Great support team who are very quick to reply and assist.

The team are very fast in replies and extremely helpful

Onestoppokeshop
Australia
About 1 year using the app