Reviews (1,294)

Overall rating
4.7
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to streamline eBay and Shopify operations, highlighting its bulk listing and real-time synchronization features. The interface is user-friendly, and the integration process is straightforward, supporting up to 500 eBay orders monthly. Merchants also praise the responsive customer support for quick issue resolution and effective setup guidance, noting significant time savings and enhanced operational efficiency.

July 6, 2023

Horrible app and support. Extremely convoluted with the way everything is set up. Does not fulfill items in Shopify if you happen to use Pirate Ship or eBay to complete the shipping. You have to set up templates for each and every category and it does not have every category if you sell specific items

Detail Arena
United States
3 months using the app
March 20, 2023

Excellent response times, all queries dealt with quickly and efficiently. We are currently using CedCommerce for our eBay orders and would recommend.

Pronto Seed
United Kingdom
3 months using the app
CedCommerce replied March 23, 2023

Hello Pronto Seed,

Thank you for sharing your positive experience with our response times and efficiency in dealing with your queries! We're thrilled to hear that our team was able to provide you with excellent support for your eBay orders. Providing top-notch customer service and support is a top priority for us, and we're glad to hear that we were able to meet your expectations. Thank you for choosing CedCommerce, and we appreciate your recommendation.

Best Regards,
Team Cedcommerce.

June 23, 2020

I am using CedCommerce app to manage my products on eBay. VISHAL from CedCommerce was really helpful and sorted out issues of uploading the product list to my eBay account. VISHAL is very knowledgeable. Thanks a lot for his support and I wish him good luck.

Smart -I Tech
United Kingdom
3 months using the app
CedCommerce replied June 27, 2020

Thank you, Smart -I Tech for the appreciation.

At CedCommerce, we are passionate about providing satisfactory services to our clients. When any seller get connected with CEDCOMMERCE, we assigned a personal account manager who assists them on each step and always have an answer for each query.

The eBay integration app connect your Shopify store with the ebay marketplace. The app directly imports products from Shopify to the app first. After preparing the products as per ebay guidelines, you can easily list out your products on ebay via bulk upload action through the app. You can also upload only selected items on ebay through the app.

The app provides the automatic near real-time inventory syncing for Inventory & Price also when any order placed on the ebay marketplace, the integration app automatically create those orders into Shopify store and send the shipping details from Shopify store to ebay marketplace.

We always welcome you to without any hesitation, reach out to us whenever you need any assistance from our side.

Team CedCommerce

June 6, 2020

Great customer service, instant chat with support is super great. Thanks ebay marketplace integration !!!

jewelryhealing.com
Canada
3 months using the app
CedCommerce replied June 8, 2020

Hello jewelryhealing.com,

The CedCommerce team works very diligently, and it will provide us with great encouragement to keep doing what we are doing.

As eBay is a large marketplace so it is having lots of settings, terms & conditions so that the seller can get the benefit of selling on eBay.

To make you comfortable with the eBay marketplace and integration app, we provide the 24*7 instant support. Feel free to reach out to us anytime via eMail, Skype, Ticket, Online Live Chat, WhatsApp etc.

Stay connected!

Team CedCommerce

August 2, 2023

I'm delighted to share my overwhelmingly positive experience with CedCommerce's Shopify application. I found the app to be impressively user-friendly, efficient, and robust. But what genuinely stands out is their phenomenal customer service!

The CedCommerce team exemplifies promptness, professionalism, and deep product knowledge. Anytime I had a question or encountered a roadblock, the support team was just a message away. Their swift and precise responses and a genuine willingness to assist made troubleshooting a breeze!

Beyond just solving issues, they actively listen to user feedback and continuously improve their product. It's refreshing to see a company that values its customers' input to such a degree.

The app itself is seamless, feature-rich, and it flawlessly integrates with Shopify. It has simplified my workflow and significantly enhanced my store's capabilities.

In summary, CedCommerce offers a top-tier Shopify application and an extraordinary customer experience. This is one investment I am delighted with and would highly recommend to any Shopify store owner.

Fairspot
United Kingdom
3 months using the app
CedCommerce replied September 15, 2023

Hello FairSpot,

The integration app connect your Shopify store with eBay marketplace. As we know that inventory get updated in Shopify store every time so we aggressively look for the real time syncing among the Shopify<=>app<=>eBay marketplace.

The process behind the real time syncing is easy, you just need to connect your Shopify store & eBay account with the integration app and at the time you connect the real time syncing process automatically started for inventory and for the eBay orders( the app create the ebay orders in your shopify when it place on ebay marketplace).

Please feel free to reach out to us if you need any assistance.
Team CedCommerce.

Edited March 15, 2023

the best assistance that could possibly have and they guide you step to step with immediate response. the best team ever

phoenix electronics
Greece
3 months using the app
CedCommerce replied March 23, 2023

Hello phoenix electronics,

Thank you so much for your positive feedback about our team! We're thrilled to hear that you received the best assistance possible and that our team was able to guide you step-by-step with immediate responses. Providing excellent customer service and support is a top priority for us, and we're glad to hear that we were able to meet your expectations. We appreciate your kind words and hope to continue providing you with the support you need in the future.

Best Regards,
Team Cedcommerce

June 15, 2020

Great app, makes easy to upload products to ebay. Very efficient support team since day 1, any issue has been solved in less than 24 hours. 5 stars.

UNIT Clothing
Australia
3 months using the app
CedCommerce replied June 15, 2020

Dear UNIT Clothing,

We are thrilled that you loved your experience. We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation.

As the app has bulk actions, Templates & Profiling sections so within a few minutes you can optimize/customize your products listing, you do not need to update everything from your Shopify store.
The near real-time syncing for inventory & Orders save your manual work & time.

CEDCOMMERCE assigned a DEDICATED ACCOUNT MANAGER, always available to provide 24*7 support via email, calls, Skype, WhatsApp, Online Live chat system.
The account manager helps you from the starting to complete setup of the ebay account also assist you in getting more & more sales on marketplaces.

We always welcome you to without any hesitation, reach out to us whenever you need any assistance from our side.

Team CedCommerce

August 9, 2023

I previously used a different app to integrate my shop with Ebay and encountered many issues with no explanation or support. After looking through many different apps, I chose CedCommerce eBay integration. It has been the easiest app to set up and link through eBay and the customer support is the best and most friendly I've ever received. There's many different things you can do on this app that couldn't be done on others and I'm very happy I switched over!

Load Up Supplements
United Kingdom
3 months using the app
CedCommerce replied September 19, 2023

Thank you, Load Up Supplements. We are thrilled that you loved your experience. We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation.

As the app has bulk actions, Templates, and profiling sections, within a few minutes, you can optimize/customize your product listing, and you do not need to update everything from your Shopify store.

We are always open to discussions on Suggestions, requirements, and concerns. Always feel free to reach out to us!! We assign you a dedicated account manager who is still available to assist you with all your queries!

Please stay connected with us !!
Team CedCommerce

July 5, 2021

Very professional and helpful. The chat with assistant always solve our problems and in a few minutes!

Hobby e Sport
Italy
3 months using the app
CedCommerce replied July 24, 2021

Much obliged to you, Hobby e sport.

We are happy to know that you cherished your experience. We invest heavily in giving extraordinary support to each client, and we're eager to get your commendations and appreciation.

Stay Connected..
Team CedCommerce

March 2, 2023

It's quite labour-intensive to create multiple templates for each item. Previously on the old eBay app, you could select the item then fill in the required fields eBay needs on top of what Shopify has. With this app, you would have to review the item, then open another tab to create the product template and create the shipping template, then check that the templates were applied to the product. Several times that I had a support issue related to pricing or inventory not being synced, and it would take several weeks to resolve. The worst feature is the title matching between eBay and Shopify which doesn't work, and defaults to SKU matching no matter how many times I mention that I enabled title matching, support kept saying it was using SKU matching. One of my price syncing issue was found by support as being caused by a "pending offer" on eBay, but that offer was already declined long ago, then they gave up and told me to update the price manually on eBay. One month later, one of their representatives sent me an request to use their "site optimization" services because they found my site running slow. This last part frustrated me because they failed repeatedly to provide me with core functionality needed from their eBay app, and tried to upsell on other services.

G Electronics
Canada
3 months using the app