Reviews (1,294)

Overall rating
4.7
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to streamline eBay and Shopify operations, highlighting its bulk listing and real-time synchronization features. The interface is user-friendly, and the integration process is straightforward, supporting up to 500 eBay orders monthly. Merchants also praise the responsive customer support for quick issue resolution and effective setup guidance, noting significant time savings and enhanced operational efficiency.

March 2, 2021

I was frustrated at first because of lack of understanding and time. I didn't watch the Help Video, so is basically my fault. I tried to speak with customer and they rapidly connected me to Srajan and he within minutes help me get my 29 products to my eBay account. He was extremely helpful and fast. I thank him like 5x for his help and went on to my day.

DmInnovation
United States
About 1 month using the app
CedCommerce replied March 4, 2021

Thank you DmInnovation for understanding & your appreciation.

There are lots of settings on eBay, so this might be the reason for the complexities. But we have developed this app for new & old eBay sellers who are actively looking for automated things. The eBay integration provides you with the near-real-time automated syncing for inventory, price & orders.

The eBay integration app connects your Shopify store with the eBay marketplace. The app directly imports products from Shopify to the app first. After preparing the products as per eBay guidelines, you can easily list out your products on eBay via bulk upload action through the app. You can also upload only selected items on eBay through the app.
We know the complexities of eBay, so we try to keep updated help docs & videos so make you comfortable with the app. We are happy that you find them very useful.

You are free to reach out to us anytime.

Team CedCommerce!

December 8, 2023

Pretty good customer service, also the live chat is quick, they're good at it! Thanks

Coast Gem USA
United States
About 1 month using the app
February 12, 2024

I use the app to synchronize my products and orders from ebay. Thus far, everything works well. I had some problems at first regarding the set-up and some other issues on my part, but the customer support always answered very quickly and always managed to help.

fictionary world
Germany
26 days using the app
March 29, 2023

Tech support was very p atient and very helpful. Even with technology at my end he dealt with it patiently as we manuevered the different problems.

TUTBrands
United States
About 1 month using the app
CedCommerce replied April 12, 2023

Hello TUTBrands,
It's great to hear that you had a positive experience with the tech support team and that they were patient and helpful in resolving your issues, even when there were technical difficulties on your end. Effective technical support requires a combination of technical expertise, communication skills, and patience, so it's always great to hear when customers have had a good experience with a support team. I'm glad to hear that your problems were successfully resolved, and I hope that you continue to have positive experiences with this company's technical support in the future.
Best Regards,
Team Cedcommerce.

July 4, 2020

Thank you so much Vishal, I had a great experience today with one of the technical support team of CEDCOMMERCE Representative, Vishal was very very professional he went over all the problems I had with my Ebay App integration, His experiance and help was outstanding, Thank you so much for everything Vishal .

vaneverest
United States
About 1 month using the app
CedCommerce replied July 7, 2020

Thank you vaneverest, for the appreciation.
We are incredibly grateful that you took the time out to leave us this note. CedCommerce values put Seller satisfaction as a top priority; thank you for contributing to making it more useful & user friendly.

For the new sellers, ebay or can say all marketplace required too many settings & business policies so that the buyer & seller both do not face any trouble while buying & selling.

As eBay is a big marketplace and for the beginners, it is essential to have the proper information. When you get connected with us, being an integration provider, it is our responsibility to assist you with all the possible ways.

We explain the flow & the procedure of the app to make you familiar with the app. CEDCOMMERCE assigned a DEDICATED ACCOUNT MANAGER, always available to provide 24*7 support via email, calls, Skype, WhatsApp, Online Live chat system.

The account manager helps you from the starting to complete setup of the ebay account also assist you in getting more & more sales on marketplaces.

Please feel free to discuss with us whenever you need any help from our side.

We look forward to serving you again.

Team CedCommerce

Edited August 3, 2022

The app that almost sent me broke. Twice over one month I removed their one star feedback as I was promised by the owner that all the issues this caused me would be fixed. Ebay have also had complaints about this so it may pay to even contact them before proceeding. Many hours lost and revenue over a month period. All I got was appologies and promises that never came to fruition. In the end I was told it was because of coronavirus, thats when I finally walked away. Happy to share more detail but enough time spent on this thing. Now 3/8/2022 Came across these guys again - nothing has changed poor service

Mongrel Fishing Tackle
Australia
About 1 month using the app
CedCommerce replied April 8, 2020

Hello Mongrel Fishing Tackle,

We are apologies for the inconvenience. The app has a set of features & all the necessary functionality for New & already selling Sellers. It was really unfortunate that the app could not fulfill your requirement at this moment immediately. The updates which were possible on an urgent basis, the development team did but to fulfill all the requirements, the team needed more time to implement that.

Without doing proper testing, we could not make any features live. We wish you have a great & more successful business.

But if you need any assistance from our side in future, please do not hesitate to reach out to us.

Team CedCommerce

May 7, 2022

Great app. Allows to easily sync items, stock, images between eBay and Shopify and you are in full control of the Integration. Support is great and is always available.

BuyVostok.com
United States
About 1 month using the app
CedCommerce replied May 14, 2022

Thank you very much, BuyVostok.com

We are glad that you discovered our app best fit for your business.

We assure you of our availability in all possible ways through skype, calls, emails, Whatsapp, or whatever the sellers prefer.

Best Regards
Team Cedcommerce.

August 25, 2023

Among all the other app for eBay integration we found this app a better option. It takes time to understand how it works. There are some do’s and don’t but overall it is doing what we wanted it to do. It is a good app. Excellent customer service.

Shopboutiquekarma
United States
About 1 month using the app
CedCommerce replied September 19, 2023

Hello Shopboutiquekarma,

We are immeasurably appreciative that you took the opportunity to leave us this great review.

Our Team will be glad to peruse your review.

Please stay connected with us along these lines. We are consistently here to support you, limitlessly.

Much appreciated and Regards.

Team CedCommerce!!

Edited November 23, 2023

Rishu! Thanks a lot! very easy, quick help :)

Adding from my second day help from Rishu:
Thank u so much! professional & very quick! :)

iko
United States
About 1 month using the app
November 20, 2020

Coming from Ebay to Shopify, cedcommerce team helped us a lot, dealing with compatibility issues of our existing ebay products, solving vat issues because of the complex german marketplace and other helpful knowledge about their wonderful ebay app. The customer service is excellent, seems they're working 24/7 and errors are fixed in a very small amount of time. They even open to suggestions on their app, to satisfy customers needs.

Bikers Base
Germany
About 1 month using the app
CedCommerce replied November 23, 2020

Greetings Bikers Base,

The app import all/selected products from the Shopify to eBay integration app then after preparing the listing as per eBay marketplace' guidelines, through the app, you can easily upload the products on eBay.

Once you list all products on the eBay marketplace, the automatic syncing for inventory run parallel from Shopify to the eBay marketplace. When you start getting orders, the app automatically fetches & create those orders into your Shopify store also sends the shipment information from Shopify to the eBay marketplace.

You don't need to be worried to check orders every time; you get the notifications on time.

CEDCOMMERCE assigned a DEDICATED ACCOUNT MANAGER, always available to provide 24*7 support via email, calls, Skype, WhatsApp, Online Live chat system.

The account manager helps you from the starting to complete setup of the ebay account also assists you in getting more & more sales on marketplaces.

Feel free to reach out to us anytime!!

Team CedCommerce!!