Reviews (370)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its ability to automate and streamline accounting tasks by syncing sales, inventory, and customer data between Shopify and QuickBooks. This automation saves time and allows business owners to focus on scaling their operations. The app is praised for its reliable performance and intuitive interface, with a customer support team that is frequently commended for providing exceptional service, including thorough onboarding and proactive help with setup and troubleshooting. This app is seen as a game-changer for improving financial management and operational efficiency through robust integration and dedicated support.
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Himanshu
He helped us in updating the Woo-commerce module and which results in downloading the refund and orders successfully.
We have posted them into Quick Books as well.
Thanks!!!
It works! It was easy to set up and install. I'm excited to see this and utilize all the different functionalities once the website goes live.
Aditi was very helpful with my Webgility and Quickbooks issue!
I used this to keep my business up and running. We rely on it everyday to keep things running smoothly.
Integrations with QuickBooks are easy and work. Very refreshing!
Easy and helpful. We love this app to track our inventory! We appreciate how easy this made tracking!
Himanshu at Webgility has been a great asset to our company and helping us solve problems with syncing and mapping that we could not figure out on our own! He is kind, professional, competent and available when you need him. An amazing resource!
Mudasir Z Mir did a fantastic job diagnosing the mapping issue we were experiencing. We were able to discuss the proper steps and fix it from happening in the future. Thanks again!
Great connection and support team. Clearly provides detailed instructions on how to utilize best and everything works as advertised.
The support I received from Nikhlesh Verma was very comprehensive and effective. Although we couldn't resolve the accounting matter regarding Sales Refunds, this was a functionality issue and not an issue with Nikhlesh. Nikhlesh was very good at helping me.
Terrible product even worse customer service.
I have attempted to use this for the last year. it worked alright at first. Then a couple months in it would crash every time I would try to sync my orders with Quickbooks Enterprise. I would go through the steps of the manual sync process and then try to re connect quick books with this software, when that didnt work I would contact customer support, when they would finally respond (some times this would take multiple days) they would go through that same process I had just done with remote control and then finally when that didn't work they would fix it on their end. I had to go through this every week. 30 minutes to an hour every time I needed to sync. I could have manually entered in less time then that.
They have since seemed to fix this issue, but i am still weary. My plan was to cancel at the end of the year. The other day I was charged for the next year, I called in to try to get a refund and cancel the service, but they said it was against their policy. This is partly my fault for not canceling in time, but come on! I am not going to be using this software, and I am out $1000. In my opinion, that is a pretty terrible way to treat a customer.