Reviews (370)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to automate and streamline accounting tasks by syncing sales, inventory, and customer data between Shopify and QuickBooks. This automation saves time and allows business owners to focus on scaling their operations. The app is praised for its reliable performance and intuitive interface, with a customer support team that is frequently commended for providing exceptional service, including thorough onboarding and proactive help with setup and troubleshooting. This app is seen as a game-changer for improving financial management and operational efficiency through robust integration and dedicated support.

October 4, 2024

Webgility works really well with QuickBooks. I am able to pull in all the needed info from my shopify store. Any time I have a question or issue customer support and technical support are always easily available and stay with my until all my issues are resolved. Today I had the pleasure of working with Aditi and it was a great experience.

History Stones
United States
Over 4 years using the app
September 19, 2024

I would recommend this product to anyone who needs it because they provide excellent support. They have assisted me many times with certain problems and always in a most professional manner. I am super impressed with the support webgility provides.

The Village Quilt Shop
United States
About 1 year using the app
November 19, 2024

I had an issue with a couple of payouts posting from Webgility Desktop into Quickbooks Desktop. Aditi Verma was able to remote in and help fix my issue by updating the mapping of the payment. Thank you so much for helping me fix the issues and getting me back up and running my business efficiently.

Jeep Air
United States
Over 1 year using the app
October 9, 2024

I highly recommend webgility if you want to automate sales from shopify and Amazon into Quickbooks. We have had a smooth setup thanks to Kshitij Tiwari, our implementation specialist. We started with Shopify and are now finalizing Amazon. We get far more detailed information from Amazon than how we were doing it before and we can get this daily, real-time which is wonderful. It is very user friendly and intuititve as well. thank you Webgility. Keep up the great work. thank you Kshitij for your detailed support, and always being there, and for explaining things very clearly. Webgility is lucky to have you. We are too.

Tot Talk
United States
2 months using the app
October 22, 2024

Webgility QB Desktop Sync has been a lifesaver! It is the only product we were able to find that successfully and easily synced Shopify to Quickbooks. There is so much functionality! It really seems they thought of everything! The customer support team has been great. We ran in to a strange IT issues getting the initial software downloaded and they were persistent and effective in getting it resolved. The onboarding process is very thorough and necessary to get everything set up. Prerit has been so patient and helpful in teaching me how everything works. I will definitely recommend Webgility to anyone needing to link Shopify to Quickbooks!

ONE | A Lifestyle Boutique
United States
4 months using the app
September 20, 2024

Aditi was able to schedule a zoom and fix my problem. The online support is very quick and helpful!

Indie Lee
United States
Over 4 years using the app
September 23, 2024

Kanishk was very helpful in clearing logs that were taking up a lot of space. He was very nice in explaining what he was doing and showed me how to do it myself if needed in the future. Kanishk also gave me the link of instructions. Kanishk went above and beyond to fix our problem right away.
Thank you Kanishk!

TROXUS
United States
6 months using the app
October 30, 2024

Webgility has Great customer support and useful plug in for syncing our quickbooks desktop data.

STM Tuned Inc.
United States
Over 7 years using the app
October 29, 2024

I just completed the onboarding process for Webgility, and I couldn't be more impressed! The step-by-step guidance was clear and intuitive, making it easy to navigate through the features. The resources provided, including tutorials and FAQs, were incredibly helpful and made me feel supported every step of the way.
What stood out most was the responsiveness of the support team, particularly Faizan Sheikh. He answered my questions promptly and provided valuable insights that enhanced my understanding of the software.
Overall, this onboarding experience has set a positive tone for my journey with Webgility. I’m excited to dive deeper and leverage all the fantastic features. Highly recommend to anyone considering this software!
Monica

XTETIC
United States
About 2 months using the app
November 1, 2024

The team at Webgility is great, and has always been super helpful with setup and any issues. This is a fantastic tool to integrate with Quickbooks.

Meadowbrooke Gourds (wholesale)
United States
Over 1 year using the app