Reviews (370)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to automate and streamline accounting tasks by syncing sales, inventory, and customer data between Shopify and QuickBooks. This automation saves time and allows business owners to focus on scaling their operations. The app is praised for its reliable performance and intuitive interface, with a customer support team that is frequently commended for providing exceptional service, including thorough onboarding and proactive help with setup and troubleshooting. This app is seen as a game-changer for improving financial management and operational efficiency through robust integration and dedicated support.

Edited October 2, 2020

Our accounting software is QuickBooks and we are using webgility app for automation since last year, it saved us a lot of time. Also, the support team was very helpful with all of our requests.

Mlouye
United States
Over 1 year using the app
April 16, 2024

The app itself is robust and flexible. We had certain conventions we were using operationally prior to switching, such as importing paid Shopify orders as Sales Receipts and using unpaid Invoices for our B2B customers, which Webgility was able to preserve. This makes continuity in reporting much easier! There are also many conveniences Webgility has embedded in their platform, such as recording processing fees, offering error reports, and flexibility in how items are mapped. However, we were especially impressed with the customer service.

Faizan was our onboarding rep, and he was very methodical and patient- he went through our concerns one by one, and made sure all items were investigated and resolved. We are a company with years of history and operational protocols, and it was a relief to work with an agent who knew the software and was able to make it work with us, rather than us having to change our operations to match the default settings. I would highly recommend Webgility if you are looking to automate syncing information from one system to another.

Different Roads
United States
2 months using the app
June 28, 2023

Without Webgility, we would not be able to run our inventory sync in the preferred way, and the ease of use with this software is second to none. Every time we needed a specific method of doing things within our process, Webgility already had the functionality built in, and the onboarding staff did an exceptional job with training us on the software. On top of this, anytime I have reached out with a question or issue with an individual order, I receive support within minutes, and the customer support staff is incredibly knowledgeable, especially Nehal who has helped us through several technical issues. Could not recommend this software and this team more.

Dr.Dabber®
United States
Over 1 year using the app
April 12, 2016

Easy...one click and everything is in Quickbooks...can you imagine doing that manually?

The 101 Series Store
United States
Over 1 year using the app
August 16, 2023

We use Webgility to sync our orders from 2 stores with QB and have been for just over a year. Everything from preview through implementation was seamless and on-boarding was quick and efficient. Since then, Himanshu with support has been phenomenal! He's very responsive, attentive and helpful. If there's anything he cannot directly assist me with, he gets me to the right team member and always follows up to be sure my questions have been answered or our needs have been met. If you're looking for a Qb Sync service, this is the one to choose!

Tigear
United States
Over 1 year using the app
October 24, 2022

Kanishk was very patient with all my questions and talked me to the next step very thoroughly transfering the products to Quickbooks :)

Bybee's Boutique
United States
Over 1 year using the app
Edited April 30, 2021

Himanshu was very helpful in connecting our Webgility to Quickbooks!
Now everything sync with Quick ..

MountainClimb.com
United States
Over 1 year using the app
March 3, 2020

Invaluable for my small business. Saves a tremendous amount of time in managing inventory and keeping Quickbooks current.

ACES
United States
Over 1 year using the app
November 17, 2020

Himanshu
Was super helpful! Recommend!
We use Webgility to sync up with Quick Books desktop to post orders.

store.globalsafetynetwork.com
United States
Over 1 year using the app
March 19, 2024

As with any major change to our bookkeeping side of business, it has not been easy, but with the continued support from Webgility listening to our issues with reconciling our checking account, we are now going strong!
Webgility has helped Shopify transfer to Quick Books just the way we need it to for reconciling issues. We are now ready for our busy season with the help of Prereit!

Bitterroot Aquatic Center
United States
6 months using the app