Reviews (370)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to automate and streamline accounting tasks by syncing sales, inventory, and customer data between Shopify and QuickBooks. This automation saves time and allows business owners to focus on scaling their operations. The app is praised for its reliable performance and intuitive interface, with a customer support team that is frequently commended for providing exceptional service, including thorough onboarding and proactive help with setup and troubleshooting. This app is seen as a game-changer for improving financial management and operational efficiency through robust integration and dedicated support.

November 30, 2022

Himanshu - Thank you for your prompt follow up and explanations to my questions on Webgility and Quickbooks

FiltersOnline.com
United States
2 months using the app
December 30, 2019

Vinayak was very helpful with fixing my export challenges. He was very patient and helped explain the problem.

A la Carte Gifts & Baskets
United States
About 4 years using the app
October 19, 2023

Faizan was fantastic to work with. What seemed like an insurmountable problem was routine for him. He had an answer for every question.

Guardian Sports
United States
About 2 months using the app
August 29, 2023

I've had an amazing experience with setting up Webgility. It is making my accounting and inventory management so much easier. 10/10 recommend!

Bill's Pipes
United States
About 2 months using the app
February 23, 2023

Easy to use and makes updating quantities a breeze at my shop and my online store!!! We are thankful to have this app!

Fashion Cupcake
United States
About 2 months using the app
August 3, 2023

We have received excellent customer service. They have been able to assist us in identifying any issues and have helped us resolve them immediately.

FOP5 Cop Shop
United States
About 2 months using the app
August 4, 2023

Webgility has been instrumental in helping our business become more efficient while running our two shopify stores. Manish in the implementation department was great at helping us get the sites set up and help us create the different settings that we needed. We have been using Webgility for a little over a month now and I'm very pleased with the customer support that Himanshu Patil has offered. We have had to work out some kinks with the ways refunds post and Himanshu has been extremely helpful at helping us work through that in additional to our payout postings. With his and Webgility's processes I am saving hours of my time a week. Without the support of the Webgility experts I would not have been able to do so.

Cold Hose
United States
About 2 months using the app
February 6, 2015

Pros:
Amazing customer service. Quick to respond to inquiries!

Reliable!

Cons:
Had minor issues with using Intuit login when signing up for an account (was advised that issue is being addressed)

Inflexible in terms of transaction transfers. Currently only does a nightly batch job, would be nice to be able to push transactions at more frequent intervals.

Naturi
United States
Almost 4 years using the app
August 22, 2023

We are very pleased with webgility and it's ability to sync items, customers, tax codes- everything with our Quick Books desktop version and Shopify account. Webgility has saved us hours of manual order entry, which saves us money on staffing. Their customer service is exceptional! They answer very quickly and resolve any questions we may have. Finally there's a way to sync QB desktop to all your online stores!

Cool Springs Salon Services
United States
About 2 months using the app
July 14, 2022

I like how easy it was to map the products and have it work with QuickBooks. The app is easy to work around once you have spent some time with it.

ExtremeMist PCS
United States
About 2 months using the app