Reviews (370)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to automate and streamline accounting tasks by syncing sales, inventory, and customer data between Shopify and QuickBooks. This automation saves time and allows business owners to focus on scaling their operations. The app is praised for its reliable performance and intuitive interface, with a customer support team that is frequently commended for providing exceptional service, including thorough onboarding and proactive help with setup and troubleshooting. This app is seen as a game-changer for improving financial management and operational efficiency through robust integration and dedicated support.

Edited March 18, 2020

Himanshu's help was awesome! The tech support at Webgility is terrific, they respond quickly and are always so friendly!!

Luxe Architectural
United States
23 days using the app
August 25, 2023

We used Webgility QB Desktop for quickbooks and it was absolutely seamless. Our orders were imported in real time and our inventory was always synced. We’re currently in the process of switching to Webgility Desktop for Netsuite. We have explored a number of options for connecting Netsuite to Shopify. Webgility Netsuite Desktop is more affordable than most of the other options but more importantly offers far superior support. We’ve decided to stop using Netsuite’s native connector in favor of Webgility and we can already see how it is a superior product in terms of maintaining accurate data.

Most importantly, Webgility’s set up time is relatively short compared to other solutions that have quoted 8+ weeks. Webgility’s setup should only take a few days. Faizan has gone absolutely above and beyond in answering all of our questions and helping us explore all our unusual edge cases to make sure that we are completely comfortable with Webgility before going live.

Naghedi
United States
21 days using the app
February 3, 2023

We were a past Connex user for a year. It just was one problem after another with little resolution from their tech team. Countless hours were spent on troubleshooting. Initially we had some issues with Webgility syncing to QB Enterprise due to the size of our QB file, but their tech team was patient, and competent, and have resolved all of the problems. Now it works great saving us a ton of time. I would strongly recommend this software.

Bauhaus 2 Your House
United States
21 days using the app
October 14, 2020

I got help today with webgility connecting with quickbooks. Nikhlesh helped me out with a screen share and worked out my problems with the settings on webgility. He did a great job and everything looks to be working now. Thank you!

Farmhouse Teas
United States
21 days using the app
April 12, 2024

I would definitely recommend Webgility for syncing information between Shopify and Quickbooks. It was the only software I have found that was able to handle all of the quirks of our business and order process. Faizan was excellent in communicating and helping me onboard, answering all of my questions.

American Medical Products
United States
3 days using the app
July 18, 2022

The set up process was a great experience. The sales people and trainers were all very knowledgeable and friendly. After three training sessions, I'm up an running with the confidence that if I need anything else, I will be able to get access to quality tech support. Now just looking forward to saving time with the new connection.

Stratos Supply
United States
20 days using the app
September 28, 2022

Very easy setup and great addition to the Quickbooks applications. Great way to have a single source of truth business model.

AxilandSouthEast
United States
19 days using the app
November 8, 2022

So far so good! Helps bringing orders from our online sales into Quickbooks. Saves me time!!! The set up staff is great, and very helpful!

Big Kahuna Tropical Fish
United States
19 days using the app
November 28, 2022

Once everything was set up, the syncing process seems to be running smoothly. The onboarding support and technical support has been stellar. We have not had a single issue that couldn't be corrected. We look forward to setting up automation, which should cut down manual tasks a great deal. We're excited to use this application! Thanks Webgility partners for your support, kindness, efficiency and assistance.

Mr. Chips Store
United States
19 days using the app
July 31, 2023

great customer service, faizan has been wonderful to work with! very thorough with our onboarding experience.

Pro Shop JB LASHES
United States
17 days using the app