Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless syncing of inventory and sales orders between Shopify and QuickBooks, enhancing efficiency and reducing manual tasks. Its user-friendly interface, automation features, and responsive customer support are highly praised. The app is cost-effective and suitable for high-volume stores and complex operations. Some merchants suggest adding features like syncing sales orders and applying payments to invoices. It's ideal for new e-commerce businesses and those aiming to streamline inventory management.

August 4, 2023

Webgility has been instrumental in helping our business become more efficient while running our two shopify stores. Manish in the implementation department was great at helping us get the sites set up and help us create the different settings that we needed. We have been using Webgility for a little over a month now and I'm very pleased with the customer support that Himanshu Patil has offered. We have had to work out some kinks with the ways refunds post and Himanshu has been extremely helpful at helping us work through that in additional to our payout postings. With his and Webgility's processes I am saving hours of my time a week. Without the support of the Webgility experts I would not have been able to do so.

Cold Hose
United States
About 2 months using the app
June 13, 2023

had some issues at first but support has been wonderful and is working closely with us to get everything right. Very happy with this product . It meets our needs perfectly.

Raw Dog Chews Wholesale
United States
About 1 year using the app
July 31, 2023

Our implementation guide was Prerit Agrawal, He is a very patient human. He had multiple people on zooms asking questions at the same time. We have successfully set up two store on webgility. We have a couple more to go. I don't think I could do it myself, but will schedule another zoom when we are ready.

Prerit explained what we would accomplish on each zoom and then would stick to the schedule and get it done. He is very knowledgeable about your product and knows quite a bit about Quickbooks.

Thank you for all your help. I will be in touch!

Singtrix
United States
About 1 month using the app
February 13, 2024

Easy syncing and use

The Sealer Store
United States
About 1 hour using the app
August 25, 2023

We used Webgility QB Desktop for quickbooks and it was absolutely seamless. Our orders were imported in real time and our inventory was always synced. We’re currently in the process of switching to Webgility Desktop for Netsuite. We have explored a number of options for connecting Netsuite to Shopify. Webgility Netsuite Desktop is more affordable than most of the other options but more importantly offers far superior support. We’ve decided to stop using Netsuite’s native connector in favor of Webgility and we can already see how it is a superior product in terms of maintaining accurate data.

Most importantly, Webgility’s set up time is relatively short compared to other solutions that have quoted 8+ weeks. Webgility’s setup should only take a few days. Faizan has gone absolutely above and beyond in answering all of our questions and helping us explore all our unusual edge cases to make sure that we are completely comfortable with Webgility before going live.

Naghedi
United States
21 days using the app
August 16, 2023

Webgility has been an integral piece in ensuring our Quickbooks financials properly reconcile with Shopify. Without this software we would be wasting countless hours manually keying in orders. Couldn't recommend more.

Dovetail Workwear
United States
Over 3 years using the app
August 22, 2023

We are very pleased with webgility and it's ability to sync items, customers, tax codes- everything with our Quick Books desktop version and Shopify account. Webgility has saved us hours of manual order entry, which saves us money on staffing. Their customer service is exceptional! They answer very quickly and resolve any questions we may have. Finally there's a way to sync QB desktop to all your online stores!

Cool Springs Salon Services
United States
About 2 months using the app
August 22, 2023

Webgility has been a wonderful solution for us to integrate from Quickbooks Enterprise to Shopify. We needed a solution to merge Brick n Mortar to our E-Commerce. The Webgility app has been reliable and the customer support and onboarding is spectacular. My rep just walked me thru how to resync all my downloaded orders for the whole year with just a click of a button. Excellent App!!!

Outdoor Rooms by Design
United States
8 months using the app
July 31, 2023

Our company uses Shopify Plus and QuickBooks Enterprise (QBE) in a hosted environment. We were looking for an automated application to download all Shopify orders into QBE. After reaching out to several companies we decided to go with Webgility. The initial process for us was lengthy as we were downloading historical transactions. The Webgility team assisted with finding the proper hosting environment. Once we got past the historical posting automation we reset settings and we have been able to run smoother and have seen an improvement with posted orders/ payouts and inventory management. The Webgility support team has been fantastic even with the time zone difference. Thanks to all especially Faizan and Kanishk for being here to assist with all our questions, concerns and and getting everything running to par.

Devotion Nutrition
United States
2 months using the app
June 23, 2023

E-commerce is new to us. Our core market is wholesale. Webgility has helped automate this new segment for us. It reads data from QuickBooks, and transfers that live data to our Shopify store. This includes available quantities, pricing, etc. A great tool. And the customer service support we have received from Kshitij Tiwari has been superb. We call him our Webgility hero!

Finn and Louise
United States
About 1 month using the app