Reviews (924)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its automation capabilities that minimize manual data entry and administrative tasks. It effectively syncs orders, inventory, and customer data across platforms like Amazon, Shopify, and BigCommerce, streamlining accounting and enhancing business efficiency. The integration with QuickBooks and price syncing across platforms are particularly appreciated. The interface is user-friendly, and the integration process is straightforward, with a comprehensive onboarding process that offers personalized guidance. Customer support is frequently highlighted as responsive and knowledgeable, quickly addressing any issues. Continuous updates and responsiveness to feedback are also noted, contributing to a positive user experience. Merchants view this app as essential for simplifying accounting and inventory management, with excellent customer service adding significant value.

Edited November 5, 2021

I received superior service from Smita Sharma when I needed to transfer our database to a new computer within our business. She was very patient and had a great team to get the task accomplished. I am grateful for the support we continue to receive. Webgility has been so helpful for growing our business, and their customer support is unmatched! Speedy responses and helpful customer service is the best! Quickbooks works with webgility so well!

The Sandbox Children's Boutique
United States
Almost 5 years using the app
December 18, 2019

Himanshu
Himanshu is the BEST. He spent the time to update my stores efficiently. The updates are going to reduce my manual data entries into Quickbooks. This is HUGE and the reason why we use WEBGILITY! THANK YOU HIMANSHU

Safe Jack
United States
Almost 5 years using the app
August 25, 2020

Webgility is very easy to use. But when I do need help occasionally, tech support is always available and very helpful. You get to talk to a live person right away and they walk you through the entire process.

Anderson Composites
United States
Almost 5 years using the app
August 27, 2021

Shobhit, once again was fantastic! Very clear, and helpful. I have had the pleasure of working with Shobhit in the past and has always helped educate me on all the features that Webgility has to offer. Thanks Webgility and Shobit

American Hat Makers
United States
Over 4 years using the app
December 20, 2019

The service is very professional. I would recommend this company to anyone. Excellent customer service!!

GameGuard Ordering Portal
United States
Over 4 years using the app
Edited June 18, 2020

We've used Webgility for a few years now, with another platform, Amazon, and now Shopify. Their support team is top tier!
I have spoken with many support team members and they have all been so kind and helpful. Today I spoke with Anon who was a great help and so kind to speak with!
Everyone goes above and beyond on the support team.

UV Skinz
United States
Over 4 years using the app
March 1, 2022

Good support from aman pachori and webgility today to sync my products to my store and update my app on a new computer. Very helpful and supportive.

COMFORTWIZ
United States
Over 4 years using the app
December 5, 2019

Voinayak was quick to respond to my needs on troubleshooting an issue I had. I appreciate that Webgility works with my POS and my shopify store.

Kater Shop
United States
Over 4 years using the app
May 3, 2019

I received help from Himanshu Patil and he was very knowledgeable and understanding of the various issues I was having. I would recommend this app to anyone who needed assistance

Kluch Apparel
United States
Over 4 years using the app
November 12, 2020

Webgility is very helpful app to sync inventory Quickboods and shopify and other sales channel like Amazon Ebay. Also customer support is extremly kind and helpful.

APLAZE
United States
Over 4 years using the app