Reviews (924)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its automation capabilities that minimize manual data entry and administrative tasks. It effectively syncs orders, inventory, and customer data across platforms like Amazon, Shopify, and BigCommerce, streamlining accounting and enhancing business efficiency. The integration with QuickBooks and price syncing across platforms are particularly appreciated. The interface is user-friendly, and the integration process is straightforward, with a comprehensive onboarding process that offers personalized guidance. Customer support is frequently highlighted as responsive and knowledgeable, quickly addressing any issues. Continuous updates and responsiveness to feedback are also noted, contributing to a positive user experience. Merchants view this app as essential for simplifying accounting and inventory management, with excellent customer service adding significant value.

November 12, 2020

Webgility is very helpful app to sync inventory Quickboods and shopify and other sales channel like Amazon Ebay. Also customer support is extremly kind and helpful.

APLAZE
United States
Over 4 years using the app
Edited April 30, 2019

THE BEST SUPPORT IN THE Fing WORLD!!!!!!!!

Let me be blunt, this software is very detailed, if they printed a manual, you could use it to beat goats to death. But it is that way because you can use it to handle ALL the little details, and handle them the right way.

If you try setting it up without help its like running face first into a brick wall.

That said!

They help you along the way. Support is very understanding patient, and knows this stuff backwards, forwards, and loop-d-loop. Could not recommend more. It can be a bit of a pain to get started, but once you are setup, life is beautiful, and simple.

Trust me, get this, it just works, and works well. The setup only hurts you because it loves you.

P.S. We got a little customization done and it was only about $200 for them to customize the code in our version. Seriously heck of a deal.

Sleep8
United States
Over 4 years using the app
January 19, 2021

Amazing customer support. i had a huge gap in my workflow and this app got my operation patched up in under 24 hours. quick responses from the team. special thank you to Shoeb for all his help and going above and beyond for me

Electro Vision Inc
United States
Over 4 years using the app
April 15, 2020

Today Himanshu and I finished the second of two calls. Our pricing was downloading incorrectly and he was able to diagnose the program and correct it. He was very friendly and I enjoyed our interaction. Thanks so much! Gloria

Rip Van
United States
Over 4 years using the app
September 29, 2020

Webgility is working great with quickbooks. Vipin did a great job helping us tonight migrate our database from one server to another. He was very knowledgable and helpful and made quick work of what we thought would be a long task. PERFECT!

Redneck Blinds
United States
Over 4 years using the app
September 24, 2020

I used Webgility as the third party to link the inventory of QuickBooks and Shopify. It works so accurately. Also, the technical support is so helpful, especially Nehal Singh. He spent over 3 hrs with me to help me fix the issue of inventory synchronized and he's really patient with all my questions. I highly recommend everyone to use Webgility.

NAIL MAXX SUPPLY
United States
Over 4 years using the app
August 28, 2019

Vinayak was very helpful in getting my Shopify and Webgility issues corrected. Many items had to be manually adjusted and he fixed all issues. Shopify needs to communicate to resolve these issues in the future.

livewellhs.com
United States
Over 4 years using the app
September 5, 2019

Vinayak was very helpful and solved many of our current issues. I would highly recommend Webgility with Shopify integration.

Patterns of Evidence
United States
About 4 years using the app
July 8, 2019

We're using Webgility to manage multiple marketplace channels including Shopify and it works great! Customer service is super-responsive and knowledgeable as well.

Christmas by Krebs Wholesale
United States
About 4 years using the app
Edited June 9, 2020

Thank you for the help today. I am very happy with the app so we can save time as we do not have to enter every order manually.

Kidcarpet Shop
United States
About 4 years using the app