Reviews (923)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its automation capabilities that minimize manual data entry and administrative tasks. It effectively syncs orders, inventory, and customer data across platforms like Amazon, Shopify, and BigCommerce, streamlining accounting and enhancing business efficiency. The integration with QuickBooks and price syncing across platforms are particularly appreciated. The interface is user-friendly, and the integration process is straightforward, with a comprehensive onboarding process that offers personalized guidance. Customer support is frequently highlighted as responsive and knowledgeable, quickly addressing any issues. Continuous updates and responsiveness to feedback are also noted, contributing to a positive user experience. Merchants view this app as essential for simplifying accounting and inventory management, with excellent customer service adding significant value.

Edited July 27, 2021

Arun helped me with an syncing QuickBooks and my online store. HE also helped me with the guidance for scheduler .

Capsule
United States
Almost 3 years using the app
October 9, 2019

Vinayak was wonderful through the process and helped to resolve the issue. thanks Webgility team. Would recommend

Neon Production Supply
United States
Almost 3 years using the app
Edited March 25, 2021

I use Webgility for our online Shopify store. I was very pleased with the help from Nehal Singh. He

Trique Mfg
United States
Almost 3 years using the app
May 1, 2019

I found this application is best application for the inventory syncronization. I am using this application for multiple shopping carts and the automation does the sync for me automatically for me.
About its support so they have best in class customer support even on chat and on phone as well.
I will recommend this application for all ecommerce users.
Himanshu you are the star.

Perfumeonline.ca
Canada
Almost 3 years using the app
April 12, 2021

Anon was a great help with getting my Errors resolved in Webgility....................................

Shop Heart and Home
United States
Almost 3 years using the app
November 18, 2021

Great app - This will help us with our inventory tracking from in store to online sales. Great customer service, and smooth on-boarding process.

Reading Fightin Phils Official Store
United States
Almost 3 years using the app
October 26, 2021

Fantastic customer service. Great resource for Quickbooks. Thank you Smita Sharma for all your help.

The Midi Store
United States
Almost 3 years using the app
October 9, 2020

Very happy with the app, its helped me saved time. We had some issues initially setting up but they were very responsive and diligent in solving the issue which is rare (most software companies are aggressive in sales but then a nightmare in tech support) Webgility so far has exceeded my expectations, would recommend 100%

ROCO 4X4
United States
Almost 3 years using the app
February 14, 2022

WE have used Webgility for years to post our orders through to Quickbooks and it works great!! The support team is amazing! Ashish just helped me trouble shoot a posting hiccup and we found the issue really quickly! I would highly recommend Webgility!

Nupafeed® USA
United States
Almost 3 years using the app
March 31, 2022

Ashish really took the time to help get our complex setup working properly. And it was a LOT of time. He exhibited a lot of patience and a willingness to help resolve difficult problems. I work with tons of software vendors and these guys consistently provide the best support of any of them. I highly recommend this product and the team behind it.

WeRateDogs
United States
Almost 3 years using the app