Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless QuickBooks integration, efficient data transfer, and multi-channel order management. Many find it useful in reducing manual work and streamlining operations. The customer service is often praised for its promptness and professionalism. While some merchants find the setup complex, the support team's assistance makes it manageable. A few have encountered issues with sales tax mapping and platform integration, but these seem to be rare.

September 15, 2021

shobhit was very helpful on our tech call! Would definitely request him again.
unposted shopify order and posted back to quickbooks.

Protocol
United States
Over 2 years using the app
April 23, 2021

Sanket is the best! I had a problem with the Shopify sales connecting my updated Quickbooks. It took 3 phone calls and a few hours to resolve my issues. Sanket was so patient with me, stuck with it, and resolved all of my issues. A few times, he would consult with his colleagues, Webgility has a great team of customer service professionals. I also liked, I talked to a person, not a machine trying to answer my questions. It was a frustrating situation, which Sanket calmly fix for me.

Foothill Mercantile
United States
Over 2 years using the app
May 12, 2021

Himanshu did a great job resolving the technical difficulties! Can't wait to get started with Webgility and Shopify and Quick Books!

Bogavia
United States
Over 2 years using the app
October 13, 2020

Webgility has been a great help in automating our sales order and Quickbooks accounting processes. The integration team gave us all the time we needed and ensured our success. Most importantly, Swapna, our technical support person has been very responsive and most helpful with quick responses and deep knowledge of the application.

fatty15
United States
Over 2 years using the app
November 18, 2020

We have been using the Webgility software with Quickbooks for more than 10 years now, their customer service and support team is so great, Saurabh handled my issues with great attention to details.

Tanglefree Shop
United States
Over 2 years using the app
September 2, 2021

I was fortunate to have Nehal Singh help me coordinate Webgility with my QB & Shopify. He was patient and thorough. Greatly appreciated his assistance.

Unwound Yarn
United States
Over 2 years using the app
January 15, 2020

The webgility team was very fast in diagnosing my problem and walking me through the steps to fix it. Definitely appreciated in this time crunch world we live in. Thank you to Kanishk!!

Allparts Music
United States
Over 2 years using the app
December 3, 2019

i have been working with Webgility for several years years and they are an integral part of our e-commerce business. There is one exceptional customer service expert I prefer who's name is Vipin (I call him the Viper) he never lets go of the problem and solves them in a time effective manner.

Schaefer Outfitter
United States
Over 2 years using the app
Edited December 4, 2020

I am using this app to connect to my ecommerce site. Took some doing but I think tech support has figured it out. Tech support has been extremely helpful and patient.
We have downloaded all the items from Quick Books POS.

Knit New Haven
United States
Over 2 years using the app
May 22, 2020

This app allows us to quickly and efficiently post orders from our Store to Quickbooks. They also have fantastic support. Highly recommended.

RZ Mask
United States
Over 2 years using the app