Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless QuickBooks integration, efficient data transfer, and inventory synchronization. It's praised for automating manual data entry, streamlining accounting, and supporting QuickBooks Online Product Bundles. Merchants value its ability to handle pricing mismatches, map Shopify SKUs to QuickBooks products, and manage tax and variants. The customer service is highly regarded for its responsiveness and guidance. The app's flexibility and regular updates to adapt to ecommerce changes are also highlighted.

December 8, 2020

Webgility answers calls extremely fast and works hard to solve any issues. Really appreciate their help!

Fitness Fashions
United States
Over 2 years using the app
December 20, 2019

Vinayak has been very helpful to resolve my gift card issue in a timely manner. Recommend working with him at Webgility.

Ultimate Autographs
United States
Over 2 years using the app
December 11, 2019

We use Desktop Sync all the time and it works perfectly. Support is very good from Webgility especially Vinayak.

ZVOX Audio
United States
Over 2 years using the app
Edited December 12, 2019

Kanishk really helps for us, good job. thank you so much. He solves the problem for us. He helps to create a new account and solves the connection trouble for us. He fixes the problem for three computers.

72hours.ca
Canada
Over 2 years using the app
July 14, 2020

Himanshu
Webgility works fine with QuickBooks and we never had any issue till now.
He helped us in connecting Shopify with Webgility.

Big Dog Hunting
United States
Over 2 years using the app
September 15, 2021

shobhit was very helpful on our tech call! Would definitely request him again.
unposted shopify order and posted back to quickbooks.

Protocol
United States
Over 2 years using the app
April 23, 2021

Sanket is the best! I had a problem with the Shopify sales connecting my updated Quickbooks. It took 3 phone calls and a few hours to resolve my issues. Sanket was so patient with me, stuck with it, and resolved all of my issues. A few times, he would consult with his colleagues, Webgility has a great team of customer service professionals. I also liked, I talked to a person, not a machine trying to answer my questions. It was a frustrating situation, which Sanket calmly fix for me.

Foothill Mercantile
United States
Over 2 years using the app
May 12, 2021

Himanshu did a great job resolving the technical difficulties! Can't wait to get started with Webgility and Shopify and Quick Books!

Bogavia
United States
Over 2 years using the app
October 13, 2020

Webgility has been a great help in automating our sales order and Quickbooks accounting processes. The integration team gave us all the time we needed and ensured our success. Most importantly, Swapna, our technical support person has been very responsive and most helpful with quick responses and deep knowledge of the application.

fatty15
United States
Over 2 years using the app
November 18, 2020

We have been using the Webgility software with Quickbooks for more than 10 years now, their customer service and support team is so great, Saurabh handled my issues with great attention to details.

Tanglefree Shop
United States
Over 2 years using the app