Reviews (879)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants praise this app for its automation features that streamline data syncing across sales channels, reducing manual entry and errors. It supports complex transactions and multi-currency operations, enhancing efficiency with capabilities like manual order mapping and transaction reposting. The app integrates well with eCommerce platforms and offers an intuitive interface and professional, responsive support. It is compatible with both QuickBooks Online and Desktop.
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Onboarding process is very very quick - I installed the app myself and went through the initial setup, but I went ahead and scheduled an onboarding meeting just in case. The team was thorough and caught several details that I had missed. They ask plenty of questions to make sure they understand your specific needs and they're able to follow up at lightning speed. While other tech companies may take days or weeks to respond, Webgility provides immediate responses within minutes or hours. Very pleased with the experience we have had so far.
Hello! So glad to hear that your onboarding process went well. We offer free expert onboarding to make sure you are set up for success, so we're so glad you took advantage of that. Thank you for being a customer. We're here if you ever need additional support.
The service is very professional. I would recommend this company to anyone. Excellent customer service!!
Staff is very helpful when facing any issues or you run into anything confusing. Specifically Sunny!!!
Himanshu
was very helpful in getting our system up and running. Great support and friendly people willing to help with any issue.
We have posted orders and payment processing fees into QuickBooks.
I needed to add a second computer to my account and Nick was great and very helpful! Appreciate all the help and support!
So far so good. Fazien was extremely helpful and patient. He answered all of our questions and re-answered when necessary. We're excited about fully implementing this new app. THank you.
Quickbooks customer service is terrible and I have nothing but issues with them. Swapna from Webgility was super helpful though, I wish QB would hire more people like her.
Faivan was fantastic!!!!! He gave me all the info I needed and set the system up. Highly reccommend!
We are very happy with Webgility and the Webgility support staff - this program saves so much time!
Webgility is the best application on the market for syncing between online shopping carts and desktop QB applications. PLEASE coordinate more closely with Webgility going forward Shopify!!!!