Reviews (924)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its automation capabilities that minimize manual data entry and administrative tasks. It effectively syncs orders, inventory, and customer data across platforms like Amazon, Shopify, and BigCommerce, streamlining accounting and enhancing business efficiency. The integration with QuickBooks and price syncing across platforms are particularly appreciated. The interface is user-friendly, and the integration process is straightforward, with a comprehensive onboarding process that offers personalized guidance. Customer support is frequently highlighted as responsive and knowledgeable, quickly addressing any issues. Continuous updates and responsiveness to feedback are also noted, contributing to a positive user experience. Merchants view this app as essential for simplifying accounting and inventory management, with excellent customer service adding significant value.
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Shekhar has been super helpful multiple times when I called this week. He made sure I would understand the steps he was going through when fixing my issues. I hope to talk to him again next time I call. Thanks! Emilie
Quick resolution, easy assistance. Little to no wait time while calling in for support. Using connecting QuickBooks with webgility
We use ECC for several different ecommerce platforms and the ability to use it for shopify, bigcommerce, amazon, and older platforms we used to use has been fantastic. With a bit of doctoring we're able to use it to separate items and feeds quite easily, while maintaining a central point of download. Managing several different companies and only needing to use one program is wonderful. Setup is easy and as technical as you want to make it. I do find that bigcommerce's API is sometimes very slow while interacting with it, but shopify is twice as fast so its clearly not ECC's problem.
Great customer service. I have a custom store configured for retail and wholesale which required a bit of work to get ECC properly connected. Suyash from ECC's support was great at walking me through the process to do so. Everything is posting nicely to Quickbooks and saving a heap of time.
Vipin was extremely helpful today and resolved the issues at hand. I would recommend this application.
The best accounting app to connect with Quickbooks. They have the best customer service ever and are always prompt on solving any issues. It has saved a great deal of time on entry for our company! We highly recommend. Shoeb Khan is very helpful!
shobhit did a great job in assisting us with our issues. reconnected quickbooks and shopify . updated the application
Vipin Helped with the quickbooks posting settings and some other related issues in a flash this guy is great!!! understood all my needs very fast. highly recommended
Faizan was amazing, he helped me with any questions I had. He talked me through every step!!!!!!!!!!
We have been running 5 stores linking to one QBE file for 2 years. Webgility has allowed us to scale our business without adding more clerical staff to do the mundane work of keeping orders, inventory and pricing properly synchronized. The best part of the software is their customer service team. Always willing to help, having them on hand to help us fix any issues which come up is priceless.