Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless QuickBooks integration, efficient data transfer, and inventory synchronization. It's praised for automating manual data entry, streamlining accounting, and supporting QuickBooks Online Product Bundles. Merchants value its ability to handle pricing mismatches, map Shopify SKUs to QuickBooks products, and manage tax and variants. The customer service is highly regarded for its responsiveness and guidance. The app's flexibility and regular updates to adapt to ecommerce changes are also highlighted.

October 5, 2020

I use this app to reduce the time it takes me to upload all of the informaiton from my Shopify store. It has been very useful and saves me a bunch of time. QuickBooks Canada and Webgility work seemlessly together.

Good Morning Snore Solution EU Checkout
Canada
Over 1 year using the app
December 16, 2021

Sajan was very knowledgeable and helpful with our QuickBooks sync. It was a pleasure working with him.

Gimme A $5
United States
Over 1 year using the app
January 6, 2022

Quickly helped to find the issue of why items were not syncing correctly with quickbooks POS and shopify website

Babynbloom
United States
Over 1 year using the app
October 12, 2022

We have been using Webgility for about 2 years now to synchronize our orders and inventory between Shopify, Etsy, and Quickbooks.
It did take some time in the beginning to get everything working properly which felt like a challenge. However, I'm glad that we stuck through it. Once we were a couple of months in and fine tuned all of the settings with the help of the webgility support staff it has run very smooth and has saved us a great deal of time in data entry.
On occasion (2-3 times per year) we will get an error due to Webgility or Quickbooks updating their software. But a quick call to Webgility Support resolves the issue. The Webgility support staff will commonly do a screen share and fix everything as we watch.
Contacting support is typically very fast with a hold time of less than 2 minutes. I have seen reviews that indicated that the support was handled by a call center. At first I believed these reviews but quickly realized that support is simply an India based company and that the entire staff is extremely well versed and trained in the software.
Bottom line- you may be a little frustrated when first starting off- but stick with it- once you are up and rolling you have access to some of the best integration and support staff that I've experienced.

Shamans Dawn
United States
Over 1 year using the app
January 3, 2022

Great program to use to integrate QBPOS and Shopify. A huge time saver. Tracking inventory quantities is a breeze.

Toy Chest - NH
United States
Over 1 year using the app
March 21, 2022

Aman pachori helped me today with an issue related to automation. Orders were stuck in scheduler and were not posting. He did an excellent job and orders were posted to my Quickbooks POS. Very Helpful

Synchronicity Foundation
United States
Over 1 year using the app
September 3, 2019

Excellent customer service. Fixed my issues promptly. Thanks Vinayak. I would recommend webgility to anybody

Pau Hana Surf Supply
United States
Over 1 year using the app
Edited November 10, 2020

Good customer support options, both online and by phone. I have been trying to import customers from QB to Shopify. Customer support was great.shobhit

Rocking Horse Industries
Canada
Over 1 year using the app
October 11, 2019

Mudasir Z Mir, was extremely helpful and fixed my problem quickly. He also reviewed my settings, much appreciated!!

Lawless Beauty
United States
Over 1 year using the app
June 29, 2020

Webgility is very helpful with orders transferring between Shopify and QuickBooks and this help us to reduce the time working on these transactions, Himanshu was very helpful when we migrate our systems.

American Collegiate
United States
Over 1 year using the app