Reviews (924)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its automation capabilities that minimize manual data entry and administrative tasks. It effectively syncs orders, inventory, and customer data across platforms like Amazon, Shopify, and BigCommerce, streamlining accounting and enhancing business efficiency. The integration with QuickBooks and price syncing across platforms are particularly appreciated. The interface is user-friendly, and the integration process is straightforward, with a comprehensive onboarding process that offers personalized guidance. Customer support is frequently highlighted as responsive and knowledgeable, quickly addressing any issues. Continuous updates and responsiveness to feedback are also noted, contributing to a positive user experience. Merchants view this app as essential for simplifying accounting and inventory management, with excellent customer service adding significant value.

March 11, 2020

The technician assisting me was very helpful and quickly resolved my issue. It was a very positive experience.

LogoJet
United States
6 months using the app
April 21, 2020

Nikhlesh Verma, Customer Support Specialist, was extremely helpful and has saved our company countless of hours of work by fixing one problem in record time! We highly recommend Webgility.

miracle nipple
United States
6 months using the app
November 15, 2021

Arun has provided excellent customer service. And help to connect webgility with my Shopify and Quickbooks .

ArmaLaser
United States
6 months using the app
November 11, 2021

I have had a good experience with this app and the customer service from Shoeb Khan was very helpful!

Tiny Twinkle
United States
6 months using the app
Edited September 28, 2020

Himanshu
I had a wonderful experience with Himanshu of Webgility who assisted me with reposting orders into a new company file of Quick Books. Very responsive and knowledgeable. .

Flavor Delite
United States
6 months using the app
September 30, 2015

Great support - QB expert team is fantastic - extremely knowledgeable. Tech Support is great!

Ffinery
United States
6 months using the app
April 8, 2020

Webgility has been helpful in saving me time from having to manually enter Shopify and Amazon sales data. Initially I wanted to save some money and do it myself instead of paying for a third-party to do it but at some point, it just became too much and I was falling behind reconciling transactions. And their customer service/technical support as been super helpful when I've had problems--and almost always because I didn't understand something not because the program wasn't working properly. I haven't tried other apps so don't have a point of comparison but I am happy with this one and would definitely recommend.

Green Mustache
United States
6 months using the app
November 12, 2021

Great product, support from Vipin was great, he was fast and figured out all my issues quickly and clearly. He helped fix a posting refund issue into quickbooks.

Isomers Laboratories Inc.
Canada
6 months using the app
March 20, 2020

I use Webgility to communicate between QB & our Shopify store which help to manage our inventory and all our orders in Quickbooks.
This is a brilliant program and their support matches it!

Northstar Bison
United States
6 months using the app
October 21, 2020

Using this application was very easy. Simple to navigate and very helpful during tech support assistance

Tektel.com
United States
6 months using the app