QuickBooks Online by Webgility

The quickbooks online sync has made inventory management much easier for our company. We have received very helpful assistance from the tech support team. Vipin helped us resolve an issue very quickly and was very patient with us. We definitely recommend this product.

Himanshu is sooo wonderful! Very helpful and knowledgeable. Resolved all of my issues and more. I have never had a more helpful technician.

It has been a great time saver having the orders entered automatically into QuickBooks from our Shopify Store. The support has been amazing. The 24 hours support is very helpful to use when you have some downtime to process.

Shopify integration was great. Look forward to seeing the full potential of Webgility. Faizan was a great integrater & answered all my questions.

I love this app! It has an interface that is very easy to use and understand. I used this program to connect our on-line cheesecake shop to our in-store Quickbooks POS system. It creates a sales order in POS and then we can prepare the cakes, create labels and ship. We then can post all this info back to the web store so the inventory matches.

I would highly recommend this to anyone using Quickbooks!

Let's just say that accounting is not my forte. I am a jewelry designer with an CPA husband. He manages all of the accounting and I hand the creative side of the business. We originally reached out to webgility to streamline the inventory flow from QB to my Shopify store. They have essentially effectively built that bridge. I had a few posting issues when I processed returns, and also because I created some new sites for my inventory in QB. Nehal Singhnspent over an hour on the phone with me making sure that all of my transactions were posting correctly. He also trouble shot to confirm that what he had done was posting correctly. I'm incredibly happy with the app and the support associated with it.

Himanshu- Thank you for your help! He resolved the issue we had with webgility. We are using Quick Books POS and we were having issue while downloading items from there.
Thank you!

**Update**
Over the last week or so, the support team at webgility has been working tirelessly to address my issues with the way the platform processes sales tax. While the issue remains, I am optimistic that they may find a solution. They have helped identify some of the improved handling available by using the desktop platform. My support rep Shoeb Khan has been very hands on and proactive. I have to say, that they really work hard to back up their product. For people that don't have the complications we have in our region, I would recommend the product based on the excellent product support they offer. The app is functional, but requires significant monthly "clean up" and cannot be trusted to accurately map or import sales taxes. It is able to capture the most basic transactions, but most transactions will ultimately require significant verification and correction in order to work the data into a format that works with the Quickbooks method for accounting for sales tax. Among other things, It is unable to accurately cope with sales tax groups, multiple sales tax codes, multiple tax authorities, or differentiate items that are subject to differing tax rates within the same jurisdictions. As a result, we are forced to perform dozens of correcting entries every month to properly record sales taxes on sales, even with the relatively small number of transactions we process monthly. It also struggles to correctly import refunds. We have been working with the app for more than a year in hopes that the problems would be addressed, but there have been no changes, improvements, or upgrades to the platform in this time period. While we spent many many hours with with the setup team working these problems, the fact remains that they could never achieve better than "sort of workable". In the end we settled for a setup that required the least amount of monthly data correction. It is functional, and because we paid for a year upfront, we will suffer along for the remainder of our subscription. Our business is a hybrid bricks and mortar and online business, and it really doesn't work well at all for us, so we would not recommend it, nor would we renew it unless they are able to address the issues.

Great app. Helps save so much time from having to manually enter transactions. A lot of options to choose from to customize transactions.

Only wish there was a way to import transaction fees.

We just started using this but I can already tell ECC is going to make our lives much easier!