Reviews (924)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its automation capabilities that minimize manual data entry and administrative tasks. It effectively syncs orders, inventory, and customer data across platforms like Amazon, Shopify, and BigCommerce, streamlining accounting and enhancing business efficiency. The integration with QuickBooks and price syncing across platforms are particularly appreciated. The interface is user-friendly, and the integration process is straightforward, with a comprehensive onboarding process that offers personalized guidance. Customer support is frequently highlighted as responsive and knowledgeable, quickly addressing any issues. Continuous updates and responsiveness to feedback are also noted, contributing to a positive user experience. Merchants view this app as essential for simplifying accounting and inventory management, with excellent customer service adding significant value.

Edited August 17, 2020

Good integration and easy to use but watch your card payment for excess charges that were not agreed upon. Hard to get ahold of the team to fix this

36vine
United States
Over 3 years using the app
March 2, 2020

Himanshu, has a great service and support! he solve all my problems!
I'm very happy with the app!! recommend!

besebike
United States
About 1 month using the app
July 9, 2020

Himanshu
We have really enjoyed our experience with Webigility. It connects our POS (Quick Books) system with our Shopify store seamlessly. There is never a wait time with customer support and they always help with any issues that may arise.

Two skirts SF
United States
About 1 month using the app
February 1, 2021

Nehal Singh was so knowledgeable, helpful and patient! He spent as much time as we needed, Webgility is very to lucky to have him working for them!

habit footwear + accessories
United States
About 1 month using the app
February 1, 2022

Shekhar with Webgility helped us correct sales tax issues on our QBs that we were experiencing......

My Team Depot
United States
About 1 month using the app
September 14, 2020

This app makes it really easy to bring the online orders into QuickBooks. The support team is very professional and easy to work with.

Copper Moon Coffee
United States
About 1 month using the app
August 7, 2023

We have used Webgility for almost 3 years now. It is far superior to anything else we have tried. The app is fairly sophisticated and allows for a lot of specification and the customer service is very good. Like anything it has its issues, for example, we are currently dealing with an issue with our paypal payments refusing to post to QB. Nothing is ever perfect, but I always appreciate Webgility's diligence in making sure the problems are corrected.

Friendly Loom
United States
Over 2 years using the app
Webgility replied August 22, 2023

Hello! Thank you for your review and kind words. We're always investing in improving our product, and your feedback is very helpful to us. We're so honored to serve your business for the last 3 years. Our support team is always here if you need anything.

Edited January 20, 2021

This application, Webgility, performs much much more than what was originally expected. The scope of the information given to me is just MASSIVE. The training I received was primo top notch. I had several sessions with a very dedicated "techi" who answered all questions very easily. I hope to remain with this product for many years, :}}}

Bida Wide Shoes
United States
About 1 month using the app
February 15, 2023

Looking forward to learning the app. Newest version has a simpler layout and Integration was done pretty quickly by staff.

Lunation Stores
United States
Over 2 years using the app
September 25, 2020

We use this app everyday. Anon is always very helpful in fixing any issues that occur and always very professional. We recommend this app.

Initially Yours
United States
About 1 month using the app