Reviews (924)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly value this app for its automation capabilities that minimize manual data entry and administrative tasks. It effectively syncs orders, inventory, and customer data across platforms like Amazon, Shopify, and BigCommerce, streamlining accounting and enhancing business efficiency. The integration with QuickBooks and price syncing across platforms are particularly appreciated. The interface is user-friendly, and the integration process is straightforward, with a comprehensive onboarding process that offers personalized guidance. Customer support is frequently highlighted as responsive and knowledgeable, quickly addressing any issues. Continuous updates and responsiveness to feedback are also noted, contributing to a positive user experience. Merchants view this app as essential for simplifying accounting and inventory management, with excellent customer service adding significant value.
Refine
-
By rating
Vipin was very helpful in understanding my problems and quickly was able to resolve the problem and explain to me how it works. Webgility has been a good connection and very user friendly. Most of my issues have been me not understanding how I wanted it to connect but all the support staff has helped me through that.
When it works, its great! They often have updates that if you don't install can cause the scheduler to stop working. But their technicall support (last pers on I spoke to was Shobhit) is really great and they usually help resolve any issues quickly.
We needed a customization and they came through with a solution and it works great! Application works perfectly with QuickBooks.
Ashish, was an amazing assistance.
well versed and knowledgeable!!
amazing support!!.......................................
I had a few issues to address prior to the launch of our new web platform and reached out to Webgility support. I had a great experience with Nikhlesh he guided me through these issues with ease and provided helpful tips on how to remedy any potential issues in the future. Great customer service and support!
I love the syncing - both ways of products and customers. I feel confident that Inventory Quantities are being updated as well. The only issue I have is that we cannot exclude Service items- all become Inventory without a choice there
Once we have matched the SKUs in Shopify and Quickbooks webgility will assist in streamlinging the orders and less room for errors. We would certainly recommend Webgility to users that have a SKU system set up
Great customer service! Literally no wait time. Kanishk really took time to answer all the questions we had making sure we are properly set going forward and running smoothly.
Himanshu
We are pleased with the Webgility service working with our Quickbooks Enterprise as well as the great technical support
Vipin was great at helping me update the software. It syncs our online orders with quickbooks easily. it's great!