Webgility x QuickBooks Online

I see Webgility / eCC's potential to make our life so much easier, but we've had a very difficult integration with Etsy, which has delayed launch significantly. Overall, though, it solves a series of problems we previously had no fix for around ecommerce, QB sales orders and inventory management.

Pros: we're able to post incoming shopify orders directly to QB -- with inventory auto-deducted -- w/out having to hand-enter sales orders. That is wonderful!

Great customer service and support portal.

Decent shipping portal.

Cons: while Etsy integration was promised to us, it has yet to fully work: variants don't map to QB inventory.

Shipping portal could use some more user-friendly tightening to the GUI / default settings.

Sales tax needs regional codes for in-state taxes -- this would make our life so much easier!

Webgility has been a great help in automating our sales order and Quickbooks accounting processes. The integration team gave us all the time we needed and ensured our success. Most importantly, Swapna, our technical support person has been very responsive and most helpful with quick responses and deep knowledge of the application.

Himanshu was incredibly helpful, making sure Webgility worked within our unique Shopify to Quickbooks process. We all three are BIG PET LOVERSSS....

Kanishk was very knowledgeable about Webgility and has helped us get set up. We were having a few issues in the beginning as we are wholesalers, so there are some work arounds we had to get situated before the app was fully functioning, but with Kanishk's help it looks like everything is running smoothly.

Have been using for over a year now. There were problems in the beginning but ECC support went above and beyond to make things right. Works well with QBooks sync. We have QB Enterprise solutions due to the hundreds of thousands of customers in our database so we pay a hefty fee for the program but it saves countless hours of data input.

The support lately has been sketchy, they used to answer the phone anytime we called but lately it seems we always have to leave a message.

Great app, with exceptional support. They were extremely getting us up and running. Highly recommend.

We used this app to help update inventory quantities. We like how useful and versatile it is. It is very helpful to ensure inventory quantities are correct.

Unify Enterprise has made my job easier. We had a system that synced orders from Shopify to QB Enterprise, but it expired so we chose this. It syncs well and easily. We categorize our sales by class and a class does not populate so I we have to do that manually, but it is more accurate and easier than entering entire sale. Also, we use different locations but we had to pick one for the sync and then go in and change the ones that were not that.
Overall, we are satisfied.

Himanshu
Has fixed the issue whcih we were facing using Webgility scheduler with Quick Books, great service.

Himanshu Patil was very helpful, very fast feedback and troubleshoot. Greatly appreciated. We have connected Shopify and Quick Books with Webgility.