Reviews (924)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its automation capabilities that minimize manual data entry and administrative tasks. It effectively syncs orders, inventory, and customer data across platforms like Amazon, Shopify, and BigCommerce, streamlining accounting and enhancing business efficiency. The integration with QuickBooks and price syncing across platforms are particularly appreciated. The interface is user-friendly, and the integration process is straightforward, with a comprehensive onboarding process that offers personalized guidance. Customer support is frequently highlighted as responsive and knowledgeable, quickly addressing any issues. Continuous updates and responsiveness to feedback are also noted, contributing to a positive user experience. Merchants view this app as essential for simplifying accounting and inventory management, with excellent customer service adding significant value.

July 7, 2021

Himanshu was great help in solving small issue.
We are using Webgility mobile app to see our revenue.
we are using Quick Books ENT 20.0 Excellent service. Thank you

Paddock Collection
United States
27 days using the app
Edited June 17, 2021

Arun, was fantastic and help me with my issues . He also helped with the quick books posting . Thanks for the help once again .

Dewey Weber Surfboards
United States
27 days using the app
August 7, 2020

Customer service was awesome. Nikhlesh was very helpful and I got everything resolved. Webgility online is connected to Quickbooks.

Claire Burke Home Fragrance
United States
27 days using the app
September 13, 2016

Awesome customer support! Great, solid software!

Kustom Paint Supply
United States
26 days using the app
Edited February 27, 2020

had issues with payment but they fixed it after a week of arguing with them but they did fix it and refund the charge.

Apparel Garden
United States
About 2 years using the app
January 18, 2022

Himanshu
He helped us in setting up the rules to post orders in Quick Books on the basis of payment method.

AZL Wholesale
United States
26 days using the app
December 9, 2019

Implementation and on-boarding is so valuable, working one-on-one with a specialist who understands our business. Every time we have called tech support we get someone right away who is helpful, friendly, and helps resolve any issue we may have - which are few!

Janie Rose Boutique
United States
26 days using the app
April 9, 2015

This application is not ready for Shopify POS. It cannot properly report to Quickbooks when an order has been refunded, nor can it handle transactions with split payments. It also cannot use Sales Tax Groups. These issues have created a mess of my Quickbooks file. Their tech support is friendly but can't overcome the weaknesses in the application.

Podium Sports Group
United States
About 2 years using the app
June 14, 2022

This is an awesome program to sync your POS with Shopify! The instruction was "hands on" and easy to follow! I am excited to really dive into this program!

Genevieve Bond Gifts
United States
Over 1 year using the app
August 5, 2021

Himanshu was tremendously helpful in working through an issue with us!
We are using Webgility with Quick Books desktop.

Green Alaska Solutions
United States
24 days using the app