Reviews (924)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its automation capabilities that minimize manual data entry and administrative tasks. It effectively syncs orders, inventory, and customer data across platforms like Amazon, Shopify, and BigCommerce, streamlining accounting and enhancing business efficiency. The integration with QuickBooks and price syncing across platforms are particularly appreciated. The interface is user-friendly, and the integration process is straightforward, with a comprehensive onboarding process that offers personalized guidance. Customer support is frequently highlighted as responsive and knowledgeable, quickly addressing any issues. Continuous updates and responsiveness to feedback are also noted, contributing to a positive user experience. Merchants view this app as essential for simplifying accounting and inventory management, with excellent customer service adding significant value.

Edited August 23, 2016

Have been using for over a year now. There were problems in the beginning but ECC support went above and beyond to make things right. Works well with QBooks sync. We have QB Enterprise solutions due to the hundreds of thousands of customers in our database so we pay a hefty fee for the program but it saves countless hours of data input.

The support lately has been sketchy, they used to answer the phone anytime we called but lately it seems we always have to leave a message.

Ripnroll
United States
Over 1 year using the app
December 28, 2020

We used this app to help update inventory quantities. We like how useful and versatile it is. It is very helpful to ensure inventory quantities are correct.

Gilleys Western*Work*Outdoor
United States
21 days using the app
Webgility replied January 5, 2021

Thank you for sharing your feedback! We're so glad that Webgility has helped you keep your quantities accurate.

March 22, 2016

Unify Enterprise has made my job easier. We had a system that synced orders from Shopify to QB Enterprise, but it expired so we chose this. It syncs well and easily. We categorize our sales by class and a class does not populate so I we have to do that manually, but it is more accurate and easier than entering entire sale. Also, we use different locations but we had to pick one for the sync and then go in and change the ones that were not that.
Overall, we are satisfied.

Denim Salon
United States
Over 1 year using the app
November 15, 2021

Himanshu
Has fixed the issue whcih we were facing using Webgility scheduler with Quick Books, great service.

Ramptech.com
United States
20 days using the app
October 4, 2023

This is a great syncing app from your business operations to Shopify and the help from Webgility is awesome.

LASHFOOD
United States
20 days using the app
August 20, 2021

We called because we could not get payment to upload. Shobhit answered pleasantly and was able to get the issue resolved.

Jim's Organic Coffee
United States
19 days using the app
July 9, 2020

Kanishk was a great help getting this product set up! It has taken several tries and hopefully now it will work how I hoped. Everyone I have talked to has given me different answers for capability of the app and how to set it up. One major flaw for me is the fact it doesn't sync COGS. That is a pretty important part of accounting!

Damselfly Clothing Co.
United States
Over 1 year using the app
July 28, 2015

I am fairly new to this program but so far the program has been really good and we are excited about the possibilities it opens up.

Willow Creek Canada
Canada
About 1 year using the app
December 1, 2020

Customer service help is helpful but took some time to get access and set up properly. Used with QuickBooks Desktop

MINDINMOTION
United States
About 1 year using the app
August 5, 2020

Do not Buy Desktop version Always glitches. Program Stops its own and not sync hours and hours ..Engineer team needs to work on it. Technical Support response so late they are in INDIA

Pedal Commander
United States
Over 1 year using the app