Reviews (924)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its automation capabilities that minimize manual data entry and administrative tasks. It effectively syncs orders, inventory, and customer data across platforms like Amazon, Shopify, and BigCommerce, streamlining accounting and enhancing business efficiency. The integration with QuickBooks and price syncing across platforms are particularly appreciated. The interface is user-friendly, and the integration process is straightforward, with a comprehensive onboarding process that offers personalized guidance. Customer support is frequently highlighted as responsive and knowledgeable, quickly addressing any issues. Continuous updates and responsiveness to feedback are also noted, contributing to a positive user experience. Merchants view this app as essential for simplifying accounting and inventory management, with excellent customer service adding significant value.

January 20, 2020

Webgility is the only app we have found that will reliably bi-directional sync Shopify & QuickBooks. Most of the support guys are good, including Shekhar. A few of them struggle, but that is probably to be expected in any support organization as new staff is trained. Overall we are disappointed in how often we have to call support because of problems with Webgility, but they always resolve our issue either manually or with an app update, which is frequently required & is a manual process. The app is also expensive compared to other Shopify add-on apps, with ever user requiring a separate license plus one for the dedicated "server" that does the actual sync. We check frequently for an alternative to Webgility that is less expensive, more reliable & does everything it does, but haven't found anything even close yet.

LaTeeDaFragrance.com
United States
18 days using the app
Edited August 6, 2020


Kanishk has gone up and beyond helping us with the issue. He noticed that we needed to be upgraded. He was very kind and willing to explain thing until we fully understood the process.

Jackson Hole Spirits and Spice
United States
About 1 year using the app
April 4, 2022

Aman has been very helpful, and he is very knowledgeble about the about. He walked me right through the setting up process, which is a bit technical. I definitely recommend this software to others who wish connectivity between QB and other platforms.

PaylessSuperstore
United States
17 days using the app
May 29, 2020

a good app, saves an immense amount of time syncing qb premier desktop to shopify. had a couple connection issues with multiuser mode and support spent an hour reconfiguring to make it work. only suggestion is to make sure to install it first on the computer you want it hosted on in the future or, if you have a multiuser, you need to pay them to migrate the webgility dbase to the new computer should you ever want to change it.

Anne Vaughan Jewelry
United States
About 1 year using the app
February 5, 2021

Webgility is just the solution we were looking for to sync our Shopify store activity into Quickbooks. It has really helped us streamline our fulfillment and accounting processes. Virendra was extraordinarily helpful and was responsive to all of our inquiries. This company really has it's act together!

Shibui Knits
United States
16 days using the app
December 2, 2020

The service has been amazing. It is very easy to reach someone, Vipin and Virendra have both been super helpful. This app has made the data entry process so much simpler. Super happy with the decision to add webgility to our business.

Firefly Recovery USA
United States
16 days using the app
February 9, 2022

This is a very good and helpful app for small business to integrate with e-commerce and very useful

Prestige Puzzles
United States
16 days using the app
April 1, 2021

Himanshu
Has provided excellent customer service in resolving any issue, no matter how small. Truly top notch product backed by top notch people.
Now we can post orders correctly in Quickbooks

Righteous Guitars
United States
15 days using the app
July 28, 2021

This app is a true game changer! It has made my work flow far more efficient and easy. The webgility team is easy to work with, knowledgeable, and kind. This program is comprehensive and user friendly. But best of all, if you have any questions the customer service is happy to help. I find it to be well worth the investment.

Advantage-USA Reeds & Supplies
United States
15 days using the app
January 11, 2022

Our business is using Webgility to link Quickbooks to our online Store. We are very impressed and pleased how it works and their customer support is excellent!

MDR Electrical Supply
United States
15 days using the app