Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless QuickBooks integration, efficient data transfer, and inventory synchronization. It's praised for automating manual data entry, streamlining accounting, and supporting QuickBooks Online Product Bundles. Merchants value its ability to handle pricing mismatches, map Shopify SKUs to QuickBooks products, and manage tax and variants. The customer service is highly regarded for its responsiveness and guidance. The app's flexibility and regular updates to adapt to ecommerce changes are also highlighted.

February 17, 2022

Himanshu helped us resolved the issue of posting Shopify Payouts in Quick Books. Very friendly and easy to work with.

Taco Vinyl
United States
24 days using the app
December 3, 2020

We are using Webgility to sync our Shopify store with Quickbooks Enterprise. So far so good. Webgility appears to be well thought out and easy to use. Though complicated. We had a good implementation person, Sajan, that was a pleasure to work with.

Burns Stainless
United States
23 days using the app
Edited December 3, 2020

We have had numerous issues with this program. That said, we are always able to get phone help very quickly and so far they have been able to efficiently fix the problem. K Sahu was very helpful today.

Fabulous You Boutique
United States
Over 1 year using the app
November 3, 2014

I see Webgility / eCC's potential to make our life so much easier, but we've had a very difficult integration with Etsy, which has delayed launch significantly. Overall, though, it solves a series of problems we previously had no fix for around ecommerce, QB sales orders and inventory management.

Pros: we're able to post incoming shopify orders directly to QB -- with inventory auto-deducted -- w/out having to hand-enter sales orders. That is wonderful!

Great customer service and support portal.

Decent shipping portal.

Cons: while Etsy integration was promised to us, it has yet to fully work: variants don't map to QB inventory.

Shipping portal could use some more user-friendly tightening to the GUI / default settings.

Sales tax needs regional codes for in-state taxes -- this would make our life so much easier!

Alchemy Goods
United States
Over 1 year using the app
October 8, 2020

Himanshu was incredibly helpful, making sure Webgility worked within our unique Shopify to Quickbooks process. We all three are BIG PET LOVERSSS....

PT's Coffee
United States
22 days using the app
April 21, 2021

Kanishk was very knowledgeable about Webgility and has helped us get set up. We were having a few issues in the beginning as we are wholesalers, so there are some work arounds we had to get situated before the app was fully functioning, but with Kanishk's help it looks like everything is running smoothly.

Farrisilk
United States
22 days using the app
Edited August 23, 2016

Have been using for over a year now. There were problems in the beginning but ECC support went above and beyond to make things right. Works well with QBooks sync. We have QB Enterprise solutions due to the hundreds of thousands of customers in our database so we pay a hefty fee for the program but it saves countless hours of data input.

The support lately has been sketchy, they used to answer the phone anytime we called but lately it seems we always have to leave a message.

Ripnroll
United States
Over 1 year using the app
November 19, 2020

I just starting using Webgility to integrate my shopify store with Quickbooks Desktop enterprise. The onboarding support from Nehal has been excellent. I will further review after I have used the integration for a longer time.

Twisselman Ranch
United States
21 days using the app
November 3, 2021

Great app, with exceptional support. They were extremely getting us up and running. Highly recommend.

Prevention Health Sciences
United States
21 days using the app
Edited October 13, 2020

I love this app! It integrates well with Quickbooks POS and has streamlined selling online so easily. The Customer Service is WONDERFUL! Swapna was incredibly helpful in particular. She took them time to help my solve my issues and was very patient and kind.

The Silver Dahlia
United States
21 days using the app