Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless QuickBooks integration, efficient data transfer, and inventory synchronization. It's praised for automating manual data entry, streamlining accounting, and supporting QuickBooks Online Product Bundles. Merchants value its ability to handle pricing mismatches, map Shopify SKUs to QuickBooks products, and manage tax and variants. The customer service is highly regarded for its responsiveness and guidance. The app's flexibility and regular updates to adapt to ecommerce changes are also highlighted.

Edited May 10, 2021

We use Webgility to move orders from Shopify to Quickbooks Enterprise.
We appreciate the rapid resonse to any of our support issues!!

Salonwax Beauty Supply
United States
5 months using the app
Edited November 4, 2020

Intuit recently released Quickbooks POS V19 that boasts of E-commerce integration. The integration service is provided by Webgility. I faced challenges trying to sign up to a suitable package for our business. However, Mr. Vishal Talati came to my rescue and guided me accordingly - he was really helpful and knowledgeable about intuit/webgility collaboration.

Tyretec
Kenya
3 months using the app
Webgility replied October 14, 2020

So sorry to hear about your experience! We offer integration with QuickBooks Point of Sale at different pricing given our partnership with Intuit. Please visit https://qbpos.webgility.com to see pricing. Sorry for the confusion and we'll update our listing to clarify this.

January 2, 2020

Great support. Easy to contact. Able to find work-arounds for certain features and seem to be proactively working on updates to help us with tracking inventory across multiple locations.

Parcelle
United States
3 months using the app
December 19, 2019

These guys are knowledgeable and helpful. The reason for 4 stars instead of 5: (1) they kinda force everyone to give them a 5-star review at the end of the remote session with them--they literally go into the review, THEY click on the 5 star, and tell you to write. Has a tiny bit of a hostage-type feel to it. Too bad because they probably could earn the 5 stars ethically if they didn't do that. I don't think they understand the American mindset of their customers: the moment you mess with our freedom, we will protest. Hence the 4 stars.

Maxxon Inflatable Boats
United States
3 months using the app
June 19, 2015

Overall I've been very happy with the way this app works and when we have had issues the support team was extremely helpful and on top of it. The fact that they would set it up for you was so helpful and that they spent time showing you how everything worked meant that we were able to dive right into using the program rather than spend a lot of time trouble shooting. The only reason that I'm not giving it 5 stars is that we don't really like that we are committed to a year rather than able to do a month to month plan.

Motawitileworks
United States
3 months using the app
October 8, 2020

testing this app versus THUB. Don't have quite enough experience yet but i can say their support is awesome. very easy to get a hold of someone and easy to resolve issue as they can do a remote login. so far so good!

Napa Soap Company
United States
3 months using the app
February 24, 2021

Shopify integration was great. Look forward to seeing the full potential of Webgility. Faizan was a great integrater & answered all my questions.

High Country Ski & Tennis
United States
About 1 month using the app
November 12, 2021

We have been using this app for a year and it definitely is a time saver vs hand entering the orders into our accounting system. The only flaw we have is that it only allows for one discount code to be imported into QB. The service team is great. ShOeb Khan and Aman Gauhar were extremely helpful when we needed changes made to our account. ShOeb called me back as promised and helped assure I was happy with my experience. Thank you

GH Grinding & Brewing Solutions
United States
About 1 month using the app
October 23, 2020

This is going to make life so much easier once I have my items mapped. I do think that the mapping feature needs a little change to enable you to search fields that would make it easier ! Other than that the software is great. Tech support is awesome

Everything Mixed Media
United States
28 days using the app
April 15, 2020

I used this app to help me troubleshoot transferring products from QB to Webgility. I was able to figure out the issues and learn more about the product. The troubleshooting was successful.

Big Tree Bottles
United States
12 days using the app