Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless QuickBooks integration, efficient data transfer, and multi-channel order management. Many find it useful in reducing manual work and streamlining operations. The customer service is often praised for its promptness and professionalism. While some merchants find the setup complex, the support team's assistance makes it manageable. A few have encountered issues with sales tax mapping and platform integration, but these seem to be rare.

September 4, 2023

5 star customer service:
First off I can't speak highly enough about the customer service from both Ishan and Faizan. From jumping on a call last minute to assist me with questions on how to's, calling seperately on a day off during their holiday and then again taking care of implementation calls to make sure all my issues and concerns were taken care of even on Labor Day holiday. It was very unexpected but so very appreciated!! They made sure that this online software was exactly what we needed to fix an issue that Intuit put on us by sunsetting a software without any solutions for our e-commerce business. I would recommend them both and Webgility as a company as they go above and beyond to make sure their customers are satisfied. Can't say thank you enough!!

Love Bug Apparel
United States
About 20 hours using the app
June 22, 2023

Online supplement sales - Shopify > Webgility > QuickBooks Online
Our inventory is maintained primarily in QuickBooks so it was important for me that the app was able to easily map shopify sku's to QuickBooks products. It can do alot of that work auto-magic-ally but it also allows for manual mapping as well.

This app does support QuickBooks Online Product Bundles, and unlike some other apps offers a solution to mismatched pricing between product bundles in Shopify and QuickBooks Online so that I'm not constantly having to go in and update synced orders to match the actual order price.

I waited too long to implement this software, I'm actually sad about all of the hours wasted on manual processes and other apps that just didn't meet the specific needs we have.

Kshitij did my implementation and he was phenomenal. Actually everyone I've interacted with at Webgility has been very professional and extremely helpful. I tend to be impatient with onboarding calls and such but Kshitij was responsive and flexible with me and showed me only what I needed to know rather than sticking to a script and wasting my time. Excellent customer service experience!

Integrative Health
United States
2 days using the app
September 27, 2023

I was referred to this App by our web developer as an alternative the the less expensive or free Apps. Although the cost is considerably more the functionality is incredible actually beyond my expectations. I would highly recommend this to anyone that wishes to easily maintain accurate QuickBooks Online financial information from website sales.

Switchback Foods
United States
About 21 hours using the app
October 4, 2023

This is a great syncing app from your business operations to Shopify and the help from Webgility is awesome.

LASHFOOD
United States
20 days using the app
May 18, 2023

Set up took some time and was complext but Prerit was incredible to work with. greatly appreciated all the support from him during setup and believe webgility will be a powerful tool moving forward. thanks Prerit!

Special Blue
United States
3 days using the app
May 10, 2023

Making the process easy, I was nervous about having to set it up myself, but the onboarding process was easy

Home Appliance Specialists
United States
About 1 hour using the app
June 22, 2023

My onboarding with Faizan was outstanding. He was very knowledgeable and easy to work with. I look forward to using Webgility.

Dolce Glow
United States
About 4 hours using the app
March 9, 2020

Have been using for about 6-7 years, would not operate without it and the support is always excellent. When you call, a real person answers on 2nd ring every time.

contempocat
United States
Over 9 years using the app
June 26, 2015

Wegility is a very good and reliable integration software that you depend on. Customer service is great and the software does what it says.

Eden Bodyworks
United States
About 9 years using the app
April 6, 2021

the app works great and support is always ready to help. its always realy quick to find someone on the team to help and they always stay with you as long as you need. can't recommend it enough.

CYSM PRO - Colombia y su Moda Mayoristas
United States
Almost 9 years using the app