EcomSend Pop Ups, Email Popups , 7,107 reviews

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
    6.9K
  • 2% of ratings are 4 stars
    158
  • 0% of ratings are 3 stars
    6
  • 0% of ratings are 2 stars
    2
  • 0% of ratings are 1 stars
    3
What merchants think

Feedback submitted

Merchants appreciate this app for its customizable pop-up features, including opt-in pop-ups and spin-the-wheel games, which have effectively grown subscriber lists and boosted sales. The flawless functionality and variety of customizable email popups have significantly enhanced lead generation and conversions. Merchants also commend the quick and expert customer support. The app, which is free and offers live chat support, is a high-value choice for small businesses, helping to increase conversion rates and enhance online presence.

Edited January 22, 2024

super easy to setup. exactly what i was looking for

EDIT: so their app allows spammers to use it for some reason, but it will only show me those fake customers in the shopifyu customer segment, but if you use the app to see the new customers it doesnt show them, almost like they are fudgin the numbers for some reason. uninstalled as its messing up our real customer list, 5 thousand fakes i need to delete now

The Soil Makers
United States
About 2 months using the app
November 16, 2023

yet to check the results

Sanjoni
India
3 days using the app
December 14, 2023

not very customizable popups, only opt in style popups are available

Cornifers
Denmark
20 minutes using the app
Edited March 14, 2023

Hello there, We have uninstalled the app as there was some problem with the Email popup, but it still showing up on our website. Can you please let us know how we can delete the pop up? Is there something we need to do with Code?

It is very frustrating for mobile users as the screen is being obstructed by the pop up.

Looking forward to your response.

Regards,

KTC

Can you please share your email id?

Kowloon Trading Co
Hong Kong SAR
About 1 month using the app
Channelwill replied March 14, 2023

We sent the email from ecomsend@uppercommerce.com, thank you so much!

Hi there,
Thank you for your trust and taking the time to leave a valued feedback for us. We are terribly sorry for the inconvenience brought to you. Our tech team has completely checked this issue, and the cause and solution were sent to your email your email through our official email. Please kindly have a check. Much appreciated for your time!
Kind regards,
EcomSend Team

February 1, 2023

App is easy to set up. The problem is the photo feature on the pop-up is quite limited. It only works well in background, if you add photo to different location such as centre, left or right, either it didn't show up on Mobile View or it will be stretch on Desktop View. On top of that, this app requires your customers to subscribe/leave their email, they can't move on without adding their email. Overall, good free app.

Confidence Cosmetics
Malaysia
About 3 hours using the app
Channelwill replied February 1, 2023

Hi there,

Thank you for your trust and taking the time to leave a valued feedback for us. We are so sorry for the inconveniences brought to you.

We attach great importance to the questions and suggestions raised by our users. For the two questions you mentioned, our specialist and product manager have contacted you by email. If you could spare a minute to have a check, we would much appreciate it!

Kind regards,
EcomSend

January 29, 2024

OTLAS KEYCARDS
Italy
3 days using the app
1
1