EcoReturns: AI powered Returns

We’ve been using EcoReturns for the last 4 months, and it has been a great experience. The automation saves us a lot of manual effort, and the integrations with Shopify and our tools work seamlessly. Setup was smooth, and everything has been running reliably since then. Highly recommended!

Very nice application. Really helpful for managing exchanging and returns

Good Support, Good Application, easy to use Portal.

Good application good support, its very important for us to place return and exchange orders

Good application, user friendly interface. Makes returns and exchanges hassle free! Customer support also helpful.

All our exchange process has been streamlined, and customers are very happy as they could place their exchange requests by themselves instead of manual backend process. Customer support by eco returns team is very great.
All support is given within an hours that is very good . Great app

Easy Integration with cashfree, great automations that reduced my workload and very helpful customer support team

Best App For Exchange And Returns

good supportive team and help us to integrate with all APIs.

Great Product and Great Service by Amit

AMAZING....APP BEST IN THE INDUSTRY FOR AUTOMATION AND SEAMLESS PROCESS FOR YOUR ECOMMERCE BRAND .

Ecoreturns have helped us in all way possible and its the best tool for exchange and return, Highly recommended.

Good service

Excellent service

Great App, amazing support and service!
Best integration for reverse pickups and seamless automation!

good support from the staff, good application features

Thank you for providing Seamless Integration support. It was a Nice experience and it exceeded my expectation as the customer representative was very helpful and gave detailed explanation of the product and services . Very Easy to use software and super fast automation.

Clear & simple app. You have to plan some time to get used to it, but the support is quick & reliable. I can recommend the App

Support team is great, always there at anytime to resolve issues....thank you :-)

Automation is fast & system is user friendly.

Ecoreturn flawlessly handled our return managment system with automation, they executed the return with precision and ensured all aspects of return were managed smoothly.highly recommended for their outstanding work in return automation.

The best app for managing returns and exchanges with complete automation and super easy to use. The support is also very good.

So happy that I chose EcoReturns! Amit and Saurav were very helpful! Super easy automation features!

a great team and app to help reduce the return at your website, all necessary integration of different carriers are available, very easy to use. Highly recommended.

Easy to use and this is must have app on shopify store. Support team is nice and solve issues quickly.

good support and good services
Easy-to-use app with automation and good features and good functionality

we are happy to connect with Ecoreturns, its easy to manage all the returns, also all policies are beneficial for our long time business terms. Training is good and we can easily understand all the process and solve our queries with Ecoreturns team.

Wow!. the app really works well.
We would like to share our experience regarding the product service we received for this app. Initially, we held the notion that this app would not cater to our needs, but our perspective underwent a remarkable transformation when Nitin from customer service booked a meeting with one of the developer, his name is Amit. He explained in details all the features of this app. He was extremely helpful and accommodating in getting us to setup and test one order successfully on eco Return platform. Thanks to Nitin, Amit and Saurabh :)
Highly recommended.

This guys are supportive throughout the onboarding sessions, really very helpful, giving good options for return process.

We did a proper RPF process where we benchmarked different return systems. EcoReturn did win the process.

We spent a lot of time to test the system and to my surprise we discovered many bugs we raised to the team. It look quite some time to get it fixed. I was surprised that other customers had not raised these issues previously.

After we paid the suscription, we had some other issues and did not immediately set-up the system. A few weeks later when we wanted to set-up the system, the licence was not active any more. I was even more surprised, that i had to show proof that i paid the license.

Now, it already over one months that Saurav and other team members have not activated the suscription. I send them daily reminders. But nothing is happening.

Also, they promised to integration with ODOO and set up a new logistic partner. I guess these are empty promises.

This app is really good for returns and refunds, especially the store credit function. The support staff is really great, helpful and resolves all the queries in a go.

The app is easy to use and the team at ecoreturns was great with onboarding and answering all my questions!

good support and useful features. onboarding process very easy and automation feature is also good

Process was very easy to understand and extremely helpful with setting up Returns/Exchange policies. The process did not take long either. Amit was very helpful and patient with the process of onboarding.

Perfect app to manage your returns easy to use 100% full proof working app with inbuit shipping integration for reverse pickup . No one in the market is providing this till date . go for it you won't regret . I have just setup the app once and rest all the work is done by automation . 24hrs support you can call them any time they are happy to help . Amit from ecoreturns is my account manager and he is available when ever we need them .

Great app easy and smooth to use. Good customer service and support. Been using it since 2 months now. Recommend it.

Thank you so much EcoReturns team for your care and the most wonderful service. you are really a professional team, They do training for the App step by step, while providing advice and giving recommendations. I highly recommend using the App, as it is very easy and simple to use .

Ecoreturns has been a really great help for my Shopify store. I have a clothing Shopify store and I have integrated different apps to it so as to manage the returns and exchanges but it has not been really functional and effective. Using ecoreturns has really been a great turn around for me and I recommend it to both the new and existing stores on Shopify. I really love ecoreturns.

Wow, the app really works well, I have a Shopify store where I am selling print on demand products and I have been really having problems with my returns and exchange. All thanks to EcoReturns. Highly recommended

Eco returns have been a great help for my Shopify store and I would highly recommend it to anyone having issues with their returns and refunds on Shopify. They keep adding new features as per merchant requirements which is great! Also, their customer support team is very responsive.

Wow, I really love the app. I have been using shopify for a while, and although this is not my first shopify store, I have other stores where the returns and refunds have been a bit problematic. Despite my initial skepticism, I started using Ecoreturns and was happy with the results. Even more astonishing is that they help to reduce returns through various AI-based features. Though I had a few setup issues, there customer support was excellent, Easy to install. Appreciate Ecoreturns and it's team. Highly Recommended!!

I have been using this app for almost for a month now, it gives us many features which order apps does not,
and their support team quicky work on your issue faced and rectify that ASAP.

This is my first time in an e-commerce business and using this app of setting up the return and refund. Their customer service is stellar - fast, thorough, and detailed service. I had a one-on-one virtual meeting with EcoReturns' rep to guide me a step-by-step how to set up the return. In addition, I did a couple test runs with them to see how it actually works with Shopify. I learn a lot within one hour and a half. Can you believe that they spent time with me to explain everything for an hour and a half. I feel grateful how they care about their potential customers. They answered me every detailed question. For someone who is really new in the e-commerce business like myself and how the logistics works, I highly recommend this app. Besides the amazing customer service, the app is user-friendly. Most importantly, they offer a free plan which is way sufficient and effective for small businesses. I am happy to found this app and incorporate it into my Shopify shop. Special thank to Saurav Pramanik from EcorReturns who patiently helped me through all the process.

The customer service is great, they couldn't do enough for me when I had some issues with the app. quick responses and the issue was resolved quickly.

This app is amazing! After installing the app I contacted the support team and they truly went above and beyond assisting me during the setup and by following up afterwards. Highly recommended!

This app has saved me a lot of time. Now my customers directly raise their return requests through this. It's very easy to use and customer support is outstanding. Would be installed in my other stores too.

I downloaded about a dozen apps before finding this one. It's perfect for exactly what I needed and is priced reasonably

Really helpful to scale my business, great customer support, also helpful to find out the tiny reasons of customer returns and their satisfaction.

This app is very helpful to manage my returns. I really like how it makes everything easy to track my returns.
It would be nice if it'll come up with more upgrades

We use this app to manage our returns products, and it was very helpful to manage our data and made our work very easy.

This app is amazing! But App is simply fantastic! Could not ask more! Thank you EcoReturns for your support and app!