Overall rating
4.5
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to edit orders, manage inventory, and handle special customer requests efficiently. It's ideal for businesses dealing with frequent order changes. The user-friendly interface, reliable performance, and "send payment" feature are highly valued. Merchants also praise the quick and helpful customer service. The app is recognized for effectively resolving operational challenges.

October 10, 2017

I can tell you why edit order is the best app out there to edit orders. There is always going to be an issue with a customer that will make you want to edit your order and that's where "edit order" comes into play. They also just released a beta version of having the customer pay the difference of whatever you have to charge the customer after editing an order, which in my opinion is exactly what they needed to make this app the perfect app!

Yurana
United States
Almost 2 years using the app
July 16, 2019

Great app. Does everything I need it do, would recommend. Customer service is very helpful and prompt as well.

Starseed Designs Inc.
Canada
Over 1 year using the app
Cleverific, Inc replied July 17, 2019

Thanks so much for your review! Happy we were able to help you to get the reports you needed to close out your year. Please let us know if you have any more questions or if we can offer any more help!

November 10, 2017

We've been using it every day for over a year now - great app, great support. Looking forward to Payment Requests!

Fanatik Bike Co
United States
Over 1 year using the app
Edited February 27, 2019

Some of my orders contain over 40+ SkUs. Shopify's native order builder just isn't cut out to handle orders of this size. It was constantly freezing, crashing, or taking 30+ minutes to create an order. The Edit Order App has allowed my sales team to create orders on the backend of Shopify hassle free! Their support is absolutely fantastic. They replied to my initial inquiry almost immediately and with a simple solution to my problem. Josh Stratton was incredible helpful.

One Hit Wonder, Inc
United States
Over 1 year using the app
November 8, 2017

Edit Order has been extremely helpful in our Shopify store. We are constantly needing to modify customer orders and this is the best way to do it. We are also excited about the coming functionality of the app sending an invoice when the order is changed and an amount is due. Thanks Cleverific!!

Plusbydesign2
United States
Over 1 year using the app
Edited September 29, 2020

One of our favorite features in Edit Order Premium is the ability to expand bundles into their individual line items. When combined with Shopify Flow, this bundle expansion is a seamless automation! This improves communication with our shipping software and fulfillment team, and saves us TONS of time! Customer service and on-boarding was outstanding. I love how easy it is to customize, and it seems like everything was designed to improve efficiency.

LitJoy Crate
United States
Over 1 year using the app
Edited April 14, 2018

Just started using the new Payment Requests feature and it greatly simplifies the process for upgrading orders that require additional money to be collected from the customer. Nice work Cleverific!

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This app is essential for providing customer service. We use it to process phone orders and exchanges. We also use it to make changes to orders for shipping changes or for when customers want to pick up locally. Great app! Well worth the $$.

Pacific Pickle Works
United States
Over 1 year using the app
February 10, 2015

This is a very, very handy and well made app. We don't use every day but it's a lifesaver when someone changes their order or requires a custom line item.

Andrew Moorey, Co-Founder
Elua, a Global Hydration Company
"Better Water, Better Life!"
www.elua.com

Elua
Canada
Over 1 year using the app
June 9, 2017

great app. really helps with the limitations of shopify. support is very responsive and actually cares when something doesn't work. definitely recommend.

Waynedaltonparts
United States
Over 1 year using the app
April 25, 2022

He provided very speedy support to me, who lives on the other side of the globe.
Thank you very much.

Fungoal
Japan
Over 1 year using the app