Overall rating
4.5
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to edit orders, manage inventory, and handle special customer requests efficiently. It's ideal for businesses dealing with frequent order changes. The user-friendly interface, reliable performance, and "send payment" feature are highly valued. Merchants also praise the quick and helpful customer service. The app is recognized for effectively resolving operational challenges.

October 30, 2018

Been using this app for over a year now! We are very satisfied with the app. Does what we need, never had any issue!

Good work and thank you !

Arsenal distribution
Canada
About 1 year using the app
April 10, 2019

We recently added this app to our grocery store. Because the actual weight of meat, seafood and deli items can never be known until you fulfill the order, there is a need to constantly edit the final sales price. This app is a Godsend. It does exactly what we need it to do and it works - And it is easy.

But here is the best part, the customer support provided by Cleverific is unequaled. I had a couple of issues (my issues, not the app's) at the outset and these guys stepped up to the plate and ran with the ball and solved my problems-- They really went over and above what was required -- I would give them 10 stars if I could.

The Meat King
United States
About 1 year using the app
Cleverific, Inc replied April 11, 2019

Thanks so much! We're so happy we were able to save you the frustration of having to go through hundreds of orders manually. If you need anything else, you know where to find us!

March 12, 2019

Absolutely fantastic App - Shopify should pay these guys 100 million dollars and make this default functionality - it's absolutely required, and absolutely does the job! The support is responsive and friendly, and no job is too small! Could not recommend more highly!

Accurascale
United Kingdom
About 1 year using the app
June 26, 2020

This app saved us a ton of work when editing orders, requesting for additional payments from our customers and getting the latest order information. I love the team behind this app for their honest service and dedication to make this app better every time. Thank you everyone. Hope that business will be better for all of us as we fight through CoVid. Stay Safe!

Pasar Segar | The Fresh Market
Malaysia
About 1 year using the app
November 14, 2019

This app is a must-have!

They have a great help section with everything you could need to know laid out in front of you. If you can't figure something out, their support team is always very quick to help.

I don't know how we could even use Shopify without this app, it's been a lifesaver!

Creme Cycles
United States
About 1 year using the app
Cleverific, Inc replied November 20, 2019

Thank you so much for your review! We're happy to hear that you were able to find what you need from Edit Order's help section but our support team is always happy to help you out. :)

March 14, 2018

Andrew and the Cleverific team has been very responsive to our needs. Would definitely recommend this app.

Litko Game Accessories
United States
About 1 year using the app
February 13, 2015

Five stars are definitely less for this app, sometimes we need to throw in extra discount for a customer, so we just edit the order and reduce the price as orders are cash on delivery.

Secondly we also take manual order via WhatsApp, this app let us create orders on Shopify after we add customers manually.

JIFSY
India
About 1 year using the app
January 14, 2018

Really helpful app. Reliable and saves a lot of time.

Vintageleatherbagco
United Kingdom
12 months using the app
February 10, 2015

Very, very handy app. For features that should actually be built in but nonetheless they aren't. Excellent tech support (on the weekend) which is good for a entrepreneur running more than one business. Used minimum of my time and did most of the heavy lifting in the background then got back to me by email. Therefore I could review at MY convenience, unlike many support services (Microsoft?!) - thanks Mike

RepRap Warehouse
Canada
12 months using the app
April 6, 2018

Very helpful to modify an order! Support team responded right away to a question too

Tracksmith V2
United States
12 months using the app