Overall rating
4.5
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to streamline the order editing process, including modifying prices, taxes, and shipping fees. It's particularly useful for businesses handling large volumes of orders or frequent adjustments. Features like abandoned cart recovery and payment requests are seen as time-saving. The app's intuitive, customizable interface and ability to address Shopify's limitations are also praised. Merchants commend the customer service for their quick and knowledgeable support, making it a must-have tool for enhancing order processing and customer service capabilities.

Edited April 19, 2015

We have used this app and it is a very basic edit order application that did what it stated. It was free and we would use it a couple of times a months on average. But now they are charging $19/month which in my opinion is a rip off. So we deleted it.

Starfish Cove Baby Boutique
United States
6 months using the app
November 17, 2016

This app has totally screwed up our daily numbers. Duplication of edited orders, payments and fulfilment that can't be edited to reflect the date of transaction. Customer support is terrible.

A Grade Hydroponics 2
Australia
6 months using the app
March 12, 2014

This is a great app, but really should be a built in shopify function.

The app is 5 star in function, but the price is far too high. Would prefer a per use charge.

Ruth's Beauty
United States
8 months using the app
July 22, 2015

DO NOT INSTALL -- the developers have abandoned this app and support emails are bouncing back. Shopify needs to remove this from the app store immediately.

La Vie 2
United States
6 months using the app
March 4, 2015

I used this app when it was free, and thought it was great because it's a feature that SHOPIFY SHOULD ALREADY HAVE.

Now, the app is no longer free and requires a $19/mth payment which is plain robbery. This app is great but it is no way at all worth a recurring cost of $19 per month. It should rather be a one-time paid app for about $40.

Postertext
United States
8 months using the app
January 10, 2018

Great customer service and support! Thank you! :)

Makeupmania Com
United States
9 days using the app
March 6, 2018

Very professional way to send payment requests / invoices. Really great support team, they were able to get back to my requests within just a couple hours.

The Dogma
United States
9 days using the app
Edited April 23, 2015

There is a change in management for this app and there is no communication ever since this app has been bought out by new management. Now, the new management has become greedy and started charging the basic stores as well a monthly fee of 19$. Sorry! I am un-installing this app as I will not pay so much monthly. Watch out for that May 3rd date as you will be charged from that date and it is no longer FREE.

UPDATE : Even when you approve the charge, this app is not working as it is unable to confirm the payment like others said. I had to use it for a couple of days until the trial period is over to fix a few things. In any case, I found Stitch labs app which costs a little more but it helps through inventory and does everything Edit order does and more.. Check it out. I am pretty thrilled to be testing it.

Enumu
India
5 months using the app
August 27, 2016

Easy to use! Adds some much needed functionality!

Barley Bones
United States
7 months using the app
November 9, 2021

Their pricing plan is scam. There is no monthly plan. When you want to sign up for a plan, they only offer an annual plan, at 10% discount of the monthly plan. Unethical way of doing business.

BrightEyes
Singapore
5 months using the app
Cleverific, Inc replied November 16, 2021

We do always have a monthly plan available, but we declined to offer it to you when you inquired about it because of the prohibited conduct that you engaged in.

You've uninstalled and reinstalled Edit Order 18 times over the past 12 months in, what looks to us, like an attempt to avoid paying for our app and service. This is an abuse of our free trial system which we caught and tried to remedy amicably with you by offering an annual plan with a generous 10% discount.

We’re always more than happy to extend a free trial if merchants need more time to test our app. However, in this particular case, we used our best judgment and wanted to prevent any free trial abuses from happening again.