Reviews (309)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for enhancing Shopify's order editing capabilities, allowing adjustments in shipping, taxes, and more. It reduces customer service workloads and increases satisfaction by simplifying order modifications. Features include order duplication, bundle management, and Shopify Flow integration, making it ideal for B2C and B2B operations. The app is noted for its reliability and seamless Shopify integration, with exceptional customer support and regular updates based on ...
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I had to delete this app also! It was working, now it is not! No valid support obvious.
Edit Order fills in a glaring Shopify omission: The ability to edit orders. Customers are bound to select multiple items one size and accidentally add one with a different size. (My former shop would flag such discrepancies in the checkout window.)
Edit Order does not flag discrepancies but it does allow you to contact a grateful customer and change line items on their invoice. Refunds and ...
Very useful app, but I think you really need to do something about the "double" sales reports. Each time I edit an order, the sales reports becomes more and more wrong.
For 29$ by month, I think you can do it better..
Thank you for your honest feedback. We’re sorry your experience isn’t ideal and we didn’t have an opportunity to help you before this review. We would absolutely fix the ...
highly recommend this app!! Has all the functionalities you need and should be standard in Shopify as others mention. Only thing missing is the ability to accept partial payments and then we can give 5 stars :-)
Support is worth 5 stars allready
Excellente App.
I was having issues with a few of my orders and with this app it was resolved within 5 minutes.
Customer service replied very quickly and went the extra mile to help me resolve this rapidly.
I definitely would recommend this to people who have Shopify stores.
1 star because the app will duplicate your sale for the order you edit by cancelling the original order and creating a new order. This would be ok if the sales figures were adjusted too but Shopify's reports do not reflect the correct sales total after the edit. Also, once Edit Order creates a duplicate order in Shopify, there are no options to correct the sales figures or reverse the "cancel" ...
The app is a nice idea, but AWFUL. Especially if you use other apps.
I use a shipping app to ship all my packages in. When you edit an order, it duplicates the order versus editing it. I was sending out duplicate packages to people due to the way this app works.
It does what it's supposed to do, but it will mess you up if you use shipping apps!
ALSO, this WILL skew your revenue and daily revenue ...
This is a great app, just overpriced.
I would love to give "Edit Order" a five star rating. The theory of the app is fantastic and my company could really use it. However, I was told that the ability to accept payments would be enabled shortly after I signed up. 1 1/2 months later, still not available but still be charged for the app. I am going to remove the app until they get the payment option on board. After reading other reviews ...
Decent functionality but $19/mo?
I only have to edit a few orders a month at most. Paying $6 everytime I need to edit it an order is ridiculous.
It's use is not without hassles, it essentially cancels the first order and creates a new one in the system.
I can do this manually, but it always causes a headache with our 3PL.