Cleverific Order Editing

Did not work well for us. Every time we edited an order, it screwed up our Shopify sales numbers. Started noticing inventory issues created after editing orders with those specific items (inventory would be wrong). Not sure what was going on. Don't have time to mess with it. It is making more work for us than it is worth.

Support said there is no way to get around the sales numbers being wrong ...

A well made app, however; what is the meaning if I can't charge customers' credit card automatically for an item I added to their order? Plus, it doesn't integrate well with RobinHQ app :( I hope Shopify will have a better solution for editing orders soon.

If I could give no stars, I would, as a business owner we don't need unnecessary costs ! THIS IS A PAID APP, and should work for SHOPIFY customers! Total waste of time, the "edit order" is completely misleading, instead of editing it creates a new order, the same thing that can be done on your own. I tried to edit an order but instead have 2 duplicate orders that I still have to cancel. I also ...

Edit order is something we've all been waiting for. The only challenge is billing a customer for more than their credit card has been authorized but I understand why that is that way. Shopify did a great job creating this app as a result of listening to their customers.

Phenomenal piece of software - they will even add a feature I requested "just for me"; extremely strong recommend - Philipp, Co-Founder at www.FYF.io

Claims to be able to uncancel order. I now have an order stuck in limbo thanks to this app. Support offers no help to resolve the issue.

Found it pretty useful the one time I needed it. It "uncancelled" an order and created a new one with a similar order number and captured payment. Couldn't bring myself to pay monthly for it though as that use case was a one-off for me.

Really should be built into shopify, but if you need the functionality, I wouldn't hesitate to grab it.

Support isnt quick and when customers placed orders, we needed to be able to adjust the shipping. Well it doesn't tell you if you have to charge shipping costs separate or if it does thru the system because no credit card info was given to us to run the remaining balance. It really has hiccups in the system, it wasn't was for us at all.

Really easy to use and the customer service was excellent!

This is genuinely a bad app, we are a small business and time counts it takes too long for a reply to help. It essentially messed up my orders and reports, best thing to do Is cancel an order and start again.