Cleverific Order Editor , 296 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ability to streamline the order editing process, including modifying prices, taxes, and shipping fees. It's particularly useful for businesses handling large volumes of orders or frequent adjustments. Features like abandoned cart recovery and payment requests are seen as time-saving. The app's intuitive, customizable interface and ability to address Shopify's limitations are also praised. Merchants commend the customer service for their quick and knowledgeable support, making it a must-have tool for enhancing order processing and customer service capabilities.
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Excellent concept and works well but the application lacks just a few key features.
One of those issues is being payment integration. If you add a product to an order, you have to manually process the order through your payment processor. It is an inconvenience to have to process the payment manually. When you add products to an order through this app, we need to be able to process the payment through here.
Another feature is when we modify an order, it cancels the order and creates another one. For example, we modify order number 20189, order 20189 is cancelled and the app creates a new order 20189-A. When we modify an order, we don't want the order cancelled and a new one created. It is an inconvenience to have to delete the order from the administrative dashboard.
One other thing to add, the application is a little confusing and is not as user-friendly as it could be. The changeable settings are a bit scattered across the screen. It should be cleaned up a bit to better understand the changes being made.
With these couple features, you have yourself a five star application.
I installed it to edit one order. It cancelled the first order, and created a new order. They are now both showing in my stats. My payments will now not balance with my shopify stats the way this is set up. Very bad.
Have tried Edit Order out, and we are eagerly awaiting the rollout of Customer Portal. Hope to be kept in the loop.
Thank you for your honest feedback. We’re sorry our messaging around Customer Portal wasn’t clearer and that we didn’t have an opportunity to help you before this review.
Customer Portal has been in private beta and is currently rolling out to merchants. We’re staging the release into small groups to ensure quality and support.
We are more than happy to refund you for your subscription charge and would love to offer you a new free trial, please email us at support@editorder.net.
looking good so far, although, is it free or is it $19.99? i don't understand. i'm using STARTER plan.
One of the most intuitive user experiences in an app i have ever seen. Editing orders was never so easy. was blown away by the simplicity of it
An absolutely must-have app if you're still frustrated by the limited editing capabilities available in the Shopify admin. It's not perfect, but nothing ever is. Kudos!
Thank you so much for this great 5 star review! We really appreciate you helping to share the word about us. Please let us know if there's anything we can help you with.