Overall rating
4.5
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to edit orders, manage inventory, and handle special customer requests efficiently. It's ideal for businesses dealing with frequent order changes. The user-friendly interface, reliable performance, and "send payment" feature are highly valued. Merchants also praise the quick and helpful customer service. The app is recognized for effectively resolving operational challenges.

Edited January 12, 2023

Have tried Edit Order out, and we are eagerly awaiting the rollout of Customer Portal. Hope to be kept in the loop.

WTF Notebooks
New Zealand
17 minutes using the app
Cleverific, Inc replied January 12, 2023

Thank you for your honest feedback. We’re sorry our messaging around Customer Portal wasn’t clearer and that we didn’t have an opportunity to help you before this review.
Customer Portal has been in private beta and is currently rolling out to merchants. We’re staging the release into small groups to ensure quality and support.
We are more than happy to refund you for your subscription charge and would love to offer you a new free trial, please email us at support@editorder.net.

January 5, 2017

I installed it to edit one order. It cancelled the first order, and created a new order. They are now both showing in my stats. My payments will now not balance with my shopify stats the way this is set up. Very bad.

Subliworks
Canada
17 minutes using the app
March 28, 2015

looking good so far, although, is it free or is it $19.99? i don't understand. i'm using STARTER plan.

Store
United States
4 minutes using the app
April 9, 2014

One of the most intuitive user experiences in an app i have ever seen. Editing orders was never so easy. was blown away by the simplicity of it

itsmystore
United States
January 10, 2020

An absolutely must-have app if you're still frustrated by the limited editing capabilities available in the Shopify admin. It's not perfect, but nothing ever is. Kudos!

CK Swagworks
New Zealand
Cleverific, Inc replied February 11, 2020

Thank you so much for this great 5 star review! We really appreciate you helping to share the word about us. Please let us know if there's anything we can help you with.