Overall rating
3.8
Counts per rating level
  • 79% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 14% of ratings are 1 stars
June 7, 2022

Great app if your store is experiencing a lot of bots and spam. It has worked wonders for us and our site.

Canny Creations
United States
About 1 month using the app
November 6, 2017

Before I purchased Shop Protector I had dozens of Spam emails every day. It has now been about three weeks since I started with Shop Protector and I have not received ANY Spam emails through my Shopify account. Thank you!!!!!

Fabric Confetti
United States
27 days using the app
Edited November 17, 2019

I think they're being inundated with new folks due to the fake customer account setup issue. I see that my customer setup forms & contact forms are now protected - thank you!

Lisa Russo Fine Art
United States
20 days using the app
December 28, 2019

Bots started opening fake customer accounts on our store in December. I called Shopify for help, and the rep I spoke with recommended the Shop Protector app. Installation was easy, but bots were still setting up fake accounts. I contacted the app developers and they were very helpful. Apparently, there was some error in the automatic protection that caused our customer form to not get protected properly, but they worked their magic and everything works great! No more fake bot accounts :)

Dark Elf Dice
United States
20 days using the app
November 29, 2017

I was receiving over 10-15 spam registrations and messages per day. Got this app implemented with awesome help from their technical team, and now NO spam at all. Highly recommend!

Continentalwf Com
United States
14 days using the app
April 3, 2023

I was getting 10-20 new profiles created daily. It was frustrating because I didn't know who was real and who was a bot. Anyway, using this app has stopped the bot spam and I'm no longer getting the fake profiles. Totally worth the service.

Alexandra Harbushka Co
United States
13 days using the app
February 1, 2021

I was receiving a lot of spam and emails from people who's emails had been used to create accounts on my website. I've installed Shop Protector on my site to rid me of this nuisance. The Team at SP were very efficient and set up the app then updated it when there was a Shopify update. So far so good...

Gujarati Rasoi
United Kingdom
13 days using the app
November 18, 2022

We had to remove Google reCaptcha for data protection reasons because we are based in the EU. This app is so far the best way to protect yourself from spam. The support is friendly and responds quickly. Thank you very much!

Onlineshop F.W. Langguth Erben
Germany
10 days using the app
March 27, 2018

Great App so far. Had trouble protecting one of our forms but customer service remedied that quickly. Loved the customer service, very friendly and helpful. Once we got the form protected, I haven't seen a spam email come through. Hooray!

Thegreetingfarm
United States
7 days using the app
Edited May 1, 2022

Shop Protector is great! All 3 of my Shopify stores got hit with the same bot on the same week. It tried to make 48 purchases and made 50 customer accounts on all 3 of my stores using the same name! One of my stores has been open for a while and never got a single bot until my 2 new Shopify stores got hit with one. Julius went in and finished the backend set up for me on all 3 stores, which I really appreciated. Just make sure you turn OFF Auto Cancel Suspicious Orders or it will auto cancel all of your orders. I had to give some customers discount codes via email so they'd place their order again. Other than that, I haven't had a single abandoned cart from a bot since! I'm very grateful.

The Autistic Innovator
United States
6 days using the app