Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its time-saving features and ability to expand email lists. It's particularly useful for businesses with high-demand products, notifying customers when items are back in stock. The app is easy to use, offers customization, and integrates with Klaviyo, even on the free plan. Merchants commend the responsive and efficient customer support, with quick resolution of reported issues. It's seen as a valuable tool for inventory management and customer engagement.

August 31, 2023

Cette application fait bien le job et le support est réactif et efficace suite à quelques soucis techniques.

LodinG
France
11 months using the app
Channelwill replied September 1, 2023

Bonjour LodinG,

Nous sommes ravis d'apprendre que notre application fait bien le travail pour vous. Notre équipe est toujours là pour résoudre les problèmes techniques rapidement et efficacement. Si vous avez besoin d'une assistance supplémentaire à l'avenir, n'hésitez pas à nous contacter. Nous sommes là pour vous aider.

Cordialement,
Team Trustoo

October 23, 2023

very helpful

Shop at the Heinz History Center
United States
About 2 years using the app
Channelwill replied December 15, 2023

We appreciate your understanding during the initial challenges. If you encounter any further issues or have additional feedback, please let us know. We're here to help. - CW-Backinstock Team

November 1, 2023

Fast responding

Mila & Rose ®
United States
Over 1 year using the app
Channelwill replied December 15, 2023

Thank you for your kind words! We're glad to hear that our support was fast. If there's anything more you need help with, feel free to reach out. - CW-Backinstock Team

August 31, 2023

Good and very useful app. It’s helping me to know what my customers want me to restock and offer them exactly what they need. Easy to set up and great support. Thank you!

Kassiopeia Ferienbetreuung
Germany
1 day using the app
Channelwill replied September 1, 2023

Hello Kassiopeia Ferienbetreuung,

I'm thrilled to hear that our app is proving to be useful for you. It's great that it's helping you understand your customers' needs and restock accordingly. Ease of setup and excellent support are what we strive for, and your appreciation means a lot to us. If you ever have more questions or need further assistance, feel free to reach out. We're here to help you succeed!

Warm regards,
Team Trustoo

October 4, 2023

fast & no nonsense help

laurenphelpsdesigns
United States
Over 1 year using the app
Channelwill replied December 15, 2023

We're glad we could provide fast and no-nonsense help! If you ever need assistance again or have additional feedback, feel free to reach out. - CW-Backinstock Team

May 11, 2023

Excellent prompt service. Answered my account query efficiently and friendly support. Thank you so much.

Naissance UK
United Kingdom
4 months using the app
Channelwill replied May 20, 2023

Thank you so much for leaving us a 5-star review! We're thrilled to hear that our app and services are meeting your needs and exceeding your expectations. Your support means everything to us.
All the best,
Claire ❤️

February 21, 2024

Great!

Myhomeware
United Kingdom
4 minutes using the app
September 27, 2023

The app is truly exceptional! I required some customization to make it work differently, and to my surprise, they went above and beyond to accommodate my request, despite my being on the free plan. The support team's response time was impressively quick. Highly recommend!

PMJ - eng
Italy
About 21 hours using the app
Channelwill replied December 15, 2023

Thank you for your kind words! We're delighted to hear that our app met your customization needs. If you ever have more requests or questions, feel free to reach out. - CW-Backinstock Team

August 30, 2023

Applicazione perfetta, molto semplice da usare e fa il suo dovere. Si può usare tranquillamente anche nella versione gratuita. Assistenza velocissima e molto cordiale. Grazie!

Prestige Home
Italy
Over 1 year using the app
Channelwill replied September 1, 2023

Ciao Prestige Home,

Grazie per il tuo feedback positivo! Siamo felici di sapere che trovi la nostra applicazione perfetta, semplice da usare e che il nostro supporto sia veloce e cordiale. Se avessi bisogno di ulteriore assistenza in futuro, non esitare a contattarci. Siamo qui per aiutarti.

Saluti,
Team Trustoo

June 15, 2023

Thanks for your help Pia !
very quick response and good service!
I installed just few days ago but so far everything is perfect!

Wayuula
Japan
1 day using the app
Channelwill replied June 20, 2023

Thank you for installing our app and for sharing your feedback with us! We are happy to hear that everything is working perfectly for you so far. We hope our app will help you boost your sales and grow your business!

Pia