Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its efficient restock notifications and customizable features, including a "Notify me" button. It's easy to set up and offers extensive customization. Merchants praise its flawless operation and responsive customer service, with staff members Shan, Faith, and Claire receiving specific mentions. Despite occasional issues, the support team is quick to resolve problems. The app is recommended for its affordability and value in managing restocks and understanding customer preferences.

September 27, 2023

Great Support, Great App

sailfish GmbH
Germany
10 months using the app
Channelwill replied December 15, 2023

We appreciate your positive feedback! If you have any suggestions or if there's anything more we can do for you, feel free to reach out. - CW-Backinstock Team

October 11, 2023

Really quick and good support.

Kiwisport.de
Germany
4 days using the app
Channelwill replied December 15, 2023

We're pleased to hear that you had a quick and positive experience with our support. If there's anything more you need help with, feel free to reach out. - CW-Backinstock Team

June 15, 2023

Thanks for your help Pia !
very quick response and good service!
I installed just few days ago but so far everything is perfect!

Wayuula
Japan
1 day using the app
Channelwill replied June 20, 2023

Thank you for installing our app and for sharing your feedback with us! We are happy to hear that everything is working perfectly for you so far. We hope our app will help you boost your sales and grow your business!

Pia

July 5, 2023

Es una app que va muy bien y de las que tienen mejor precio. Su atención al cliente y su ayuda está muy bien!

Protella®
Spain
12 months using the app
Channelwill replied July 16, 2023

¡Muchas gracias por dejarnos una reseña de 5 estrellas! Estamos encantados de saber que nuestra aplicación y nuestros servicios satisfacen sus necesidades y superan sus expectativas. Su apoyo significa todo para nosotros.
Mis mejores deseos,
Shan ❤️

September 27, 2023

Asked for support and received a quick response. Thank you!

Kaan
United States
About 17 hours using the app
Channelwill replied December 15, 2023

You're welcome! We're pleased to hear that you received quick support. If there's anything more you need assistance with, don't hesitate to let us know. - CW-Backinstock Team

November 7, 2023

Todo ok, buen trato, gran servicio, excelente atención.

Perfumerias Padilla
Spain
10 months using the app
Channelwill replied December 15, 2023

¡Gracias por tus amables palabras! Estamos encantados de que estés satisfecho con nuestro servicio. Si alguna vez necesitas ayuda adicional, estamos aquí para ti. - CW-Backinstock Team

September 23, 2023

Had a hiccup installing on a custom theme and they sorted in seconds, am super happy with customer service and everything after that was super easy to navigate!

Christian Craft Paper
United States
38 minutes using the app
Channelwill replied December 15, 2023

We're glad we could help with the installation hiccup! If you encounter any further issues or have additional feedback, please let us know. We're here to help. - CW-Backinstock Team

May 11, 2023

Trying to get the integration for Klaviyo set up. They were very helpful but ultimately it seems to be in Klaviyo's hands. Thanks for trying!

The Wishing Thorn
United States
About 12 hours using the app
Channelwill replied May 20, 2023

Thank you so much for leaving us a 5-star review! We're thrilled to hear that our app and services are meeting your needs and exceeding your expectations. Your support means everything to us.
All the best,
Claire ❤️

June 14, 2023

Needed a couple of tweaks made when we first downloaded the app and customer service was on top of it. Fast response and took care of the problem right away.

A-ZDarts
United States
27 minutes using the app
Channelwill replied June 20, 2023

Thank you so much for your kind words and positive feedback! We are glad to hear that our customer service was able to help you with the tweaks you needed. We appreciate your support and hope you enjoy using our app!

Shan

May 3, 2023

I have the unlimited upgrade for my website in 5 languages. Needed some help and they where verry quick and helpfull! Great app.

CEK Gymnastics
Netherlands
About 1 hour using the app
Channelwill replied May 20, 2023

Thank you so much for leaving us a 5-star review! We're thrilled to hear that our app and services are meeting your needs and exceeding your expectations. Your support means everything to us.
All the best,
Claire ❤️